JOB SEARCH

Our client is a growing business based near Poole, responsible for supplying high quality products to large retailers and small businesses. They are on the lookout for a commercially focused Customer Sales Advisor to join their dynamic and close-knit team. This is a key role within the sales function, where you’ll be responsible for converting inbound enquiries into revenue, proactively upselling across their product range and ensuring every customer receives an outstanding service experience. Reporting to the Team Leader and working closely with the Line Manager, you’ll be set clear individual and team sales targets and expected to contribute actively to the company’s wider commercial goals.   Your Day-to-Day Responsibilities of Customer Sales Advisor: Sales & Target Delivery

• Achieve and exceed monthly and quarterly sales targets as set by the Team Leader and Line Manager
• Identify opportunities to increase average order value through upselling and cross-selling
• Understand and communicate key product benefits to drive conversion rates
• Follow up on warm leads and re-engage lapsed customers where appropriate
• Maintain accurate records of calls, sales and customer interactions in our CRM system

  Customer Communication

• Handle inbound customer enquiries via phone, email and live chat in a professional, sales-minded manner
• Respond quickly and accurately to all product, pricing and order-related queries
• Process customer orders efficiently via our internal order management system
• Provide tailored product recommendations based on customer needs and previous order history
• Build rapport and relationships that encourage repeat custom and brand loyalty

  Collaboration & Process

• Liaise with internal departments including Warehouse, Accounts, Marketing and Stock to ensure smooth order fulfilment and customer satisfaction
• Flag any customer issues, complaints or process delays to the Team Leader with solutions where possible
• Share customer feedback and insights to help shape sales strategy and improve service
• Stay up-to-date with product launches, pricing updates and promotional campaigns

  Who They’re Looking For: They want someone who thrives in a fast-paced, target-led environment and genuinely enjoys engaging with customers. You’ll need a balance of soft skills, commercial awareness, and accuracy to succeed in this role. Essential:

• A confident communicator with strong written and verbal skills
• Target-driven with a proven ability to hit KPIs or motivated to work in a performance-focused role
• Able to upsell and close sales while maintaining a warm, helpful tone
• Comfortable using CRM systems, order platforms or similar software
• Detail-oriented with excellent organisational skills and follow-through
• Proactive and solution-focused when challenges arise

  What You’ll Get in Return:

• A supportive, collaborative team culture
• Full product and systems training
• Clear targets and structured feedback to help you succeed
• Opportunities to grow within the business
• Incentives, recognition and rewards for high performance
• Staff discount and other perks
• Salary: £25,350 per annum

An exciting opportunity has become available for a Production Test Engineer to join a well-established and growing company based in Romsey. The role would primarily involve working closely with production supervisor to support the development of new manufacturing procedures and improve productivity.   Main duties of the Production Test Engineer

• Accurate and timely assembly of electronic panels to customer specifications and drawings
• Set up, calibration and test of UPS systems
• Using test equipment including power analysers and oscilloscopes
• Laser cutting of rating plates and frame labels
• Repair products and equipment
• Quality control of final assembly
• Written, verbal and telephone support of the company’s internal and external customers

  Key competencies of the Production Test Engineer

• Previous manufacturing and test experience & knowledge
• Experience of electronic assembly
• Previous use of electronic test equipment
• Experience in manufacturing quality procedures
• IT literate and strong knowledge of MS Office
• Ability to work as part of a team and independently
• Attention to detail and constancy of output

  Desired qualifications:

• BTEC Electric / Electronic Engineering
• City & Guilds in Testing and certification
• Maths, English and Science GCSEs at Grade C/4 or above or equivalent.

  The hours for the Production Test Engineer role are 09:00am to 05:30pm Monday - Friday and our client is offering an annual salary up to £35K per annum dependant on experience, alongside other benefits, including 25 days holiday plus bank holidays, free on-site parking, and private medical insurance.   If you would like to further your career and make your mark in a fast-paced, dynamic, growing business, please APPLY NOW!

Are you a ‘people person’ with a desire to make a difference? Our client is a national charity working within public health and are looking for an experienced Part-time Finance Director (Charity) two or three days per week based near Southampton.   The company is based in central Totton, there is the opportunity to work 2 - 3 days per week and if you were working 3 days one could be Hybrid. Free parking, Pension, £70,000- £80,000 pro-rata   The Part-time Finance Director (Charity) is a key member of the Senior Management Team. They will support the Trustee Board and CEO, playing a pivotal role in shaping the strategic direction of the charity. They will be responsible for developing and delivering financial strategies that align with the charity’s objectives while maintaining financial sustainability. This position also involves overseeing financial management, ensuring compliance and leading a small finance team to achieve operational excellence.   Key Responsibilities

• Strategic Leadership and Financial Planning: Collaborate with the CEO and wider Senior Management Team to set strategic direction and develop financial strategies and budgets.  Develop the financial strategy and five-year budget plan, including capital investment plans and cashflow forecasts that align with strategic priorities and operational plans.
• Financial Management and Control: Oversee finance operations, ensure timely reporting, and lead the annual audit process.  Maintain, review, and update internal financial controls across the finance function, identifying, assessing, and mitigating financial risks
• Organisational Performance: Manage budget-setting and performance tracking, providing insightful analysis to internal stakeholders and the Board.
• Governance: Act as Company Secretary, ensuring compliance with charity law and the charity SORP, maintaining and filing essential records with the Charity Commission and Companies House.
• Leadership, Management and Culture: Build strong relationships with key stakeholders and lead the finance team to achieve operational excellence and foster a positive and supportive organisational culture.

  Ideal Part-time Finance Director (Charity): You will be a qualified and experienced finance professional with strong leadership skills, a strategic, open and balanced mindset, a hands-on approach when required and a commitment to improving financial processes. Your exceptional communication skills will allow you to explain complex financial information to various audiences and help them understand the impact on the wider charity and the potential future options. You will also possess an excellent understanding of financial management, compliance, and governance, along with a commitment to developing and leading a high performing team.   If you are currently a Finance Director looking for a part-time role working 2/3 days per week. Please do not hesitate to contact The Work Shop today to discuss the role!   Charity, Financial Planning, Budgets, Xero, Charity Commission, Cashflow forecasts, Capital Investment, Audit, Reporting, Excel, Leadership, Hybrid, Part-time

Our client is a fast-paced, global solutions provider famous for their fantastic customer service and end-to-end solutions - they help customers stay ahead in an ever-changing world. Due to their continued growth, they are looking for an experienced Operations Administrator to join their very busy and forward-thinking team and help shape the future of their supplier partnerships, own-brand growth, and sustainability goals. As an Operations Administrator your primary function is to support warehouse and logistics operations with administrative duties whilst working alongside line managers and warehouse employees to ensure smooth and efficient daily operations. The role of Operations Administrator sits within the warehouse function and will involve supporting the team with all administrative tasks.   Responsibilities:

• Generating pick notes, dispatching orders, printing commercial invoices, dangerous goods notes, goods in receipting, scanning documentation, updating CRM
• Liaising with 3rd party logistic partners
• Support with repairs and maintenance schedules and callouts.
• Health and safety admin; risk assessments, work instructions, company procedures and policies
• Assisting with the maintenance of training records as required by the Office Manager/QSHE Manager.
• Supporting with absence reporting onto HR system, liaising with Line managers to ensure return to works and self-certifications
• Support with organising external and internal meetings.
• Assist with onboarding and inductions, walk arounds, risk assessments for temporary and permanent staff.

  Skills and Experience required for the role:

• Administrative background in office administration, operation support or similar roles.
• Intermediate in Excel, advanced with Microsoft Word, PowerPoint and Outlook
• Excellent attention to detail maintaining accurate records.
• Efficient in scheduling and coordination of activities, meetings and resources.
• Ability to work independently and make decisions with minimal supervision
• Excellent communication skills both verbally and in writing

  The ideal candidate will be able to deal with external and internal customers/employees at a variety of levels whilst efficiently completing admin duties within a bust, fast paced and sometimes pressured situations therefore common sense and good judgement is also required.   Our client is offering a fantastic working environment on a temporary to permanent basis. £28-30k per annum plus benefits Hours: 07.00am – 17.00pm (42.5 hours per week)

We’re looking for an Assistant Accountant to join a friendly, close-knit team. Are you experienced in preparing accounts, supporting with tax and helping businesses make sense of their numbers? This role will help you grow your own skills and career along the way.   Duties of Assistant Accountant:

• Preparing accounts (with some incomplete records work, and bookkeeping for different clients)
• Supporting with tax and compliance work.
• Talking with clients in a helpful, clear, friendly, and professional way.
• Spotting opportunities to improve things — and suggesting solutions.
• Bringing fresh ideas and asking smart questions
• Using your initiative and taking ownership.

  The ideal Assistant Accountant:

• Ideally 2 years in a similar practice role (qualified or equivalent experience).
• A strong communicator — you listen, explain things clearly, and make people feel at ease.
• Organised with an eagle eye for detail.
• Proactive
• Confident around accounting and tax software and HMRC processes.

  Assistant Accountant Ringwood BH24 Monday - Friday The main office will be based in Ringwood, with occasional travel to our Shaftesbury office for client meetings and similar requirements.

Our client is looking for a full time maintenance operative to join a busy team across 2 sites in Ferndown. The company is very well established and experiencing a period of growth. They work with Aerospace manufacturers across the UK to treat and finish components. The successful candidate must have a good working knowledge of plumbing, carpentry and all aspects of general maintenance. They will be required to work to a maintenance schedule on company’s computer system and complete the tasks in a timely fashion. Duties of Maintenance Person include:-

• Putting up stud walls
• Working with plumbing across wet treatments
• Ongoing small building works
• Painting and general upkeep
• Block work
• Supporting company electrician
• Management of site repairs

  Experience is key to this role as you will need to hit the ground running and be able to turn your hands to most aspects of maintenance Job Type: Full-time. 37 hours a week Mon to Fri with an early Friday finish Pay: £15.00-£20.00 per hour   Company pension On-site parking  

The Work Shop are delighted to be recruiting for a Business Development Manager for a growing company based in Nursling Southampton   As the successful Business Development Manager you will receive.

• Salary up to £35,000 basic +Bonus
• Southampton office
• Office based - 5 days per week. 8:30am – 5pm
• 23 days annual leave (plus Bank Holidays) rising to 28 with service
• Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
• Free car parking
• Life assurance and income protection after 3 months
• Employee Assistance Programme

  There will be travel in the role so you must have a clean driving licence.   The Role of The Business Development Manager

• Review and research prospective accounts in targeted markets and sectors
• Produce and communicate report/presentations on findings, pursue leads and follow through to a successful engagement.
• Uitlise time effectively to meet with appropriate stakeholders to understand needs and how the business can fulfil them.
• Develop sales strategy and work with sales teams to fulfil this.
• Maximises personal productivity by effectively planning, organising and managing workload
• Compiles lists of prospective customers for use as sales leads, based on an assortment of sources: trade publications, customer references, business directories and other sources
• Prepares appropriate reports in agreed format and to agreed timescales.
• Travel as required to identify and manage new business opportunities and support existing customers.
• Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract customers
• Communicate appropriately new products and opportunities to customers.
• Attend agreed networking events.
• Collaborate with the sales teams to ensure that tasks and responsibilities are met
• Possess or gain a strong understanding of products, competition in the industry and market positioning
• Keep up to date on competitors to ensure we remain competitive within existing or new markets
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit

  If you are are strong Business Development Manager and you are looking to work in growing organisation, please do not hesitate to contact The Work Shop today to discuss this fabulous vacancy Sales, Business Development, Commodity, BDM, Sales Engineer, Account Manager, Driving Licence, Sales Executive

We are pleased to be working with a well established local company who are looking for an experienced Service Coordinator to work across the entire process from receiving incoming calls from customers to booking out appropriate response call.   Day to day duties of Service Coordinator: -

• Handling inbound calls and emails whilst providing high levels of Customer Service at all times.
• Logging new calls and dealing appropriately and professionally with a wide range of enquiries.
• Follow up and manage schedule of outstanding service visits.
• Book engineer visits according to the nature of the service call.
• Manage field service engineers diary and work allocation within an allocated area.
• Organise additional sub-contractors / equipment at appropriate.
• Ordering of spare parts.
• Create quotations of spare parts and order as needed.
• Process engineer job parts.
• General ongoing administration.

  This is a busy and fast paced role with lots of moving parts so you must be a real self starter, able to work under pressure with the ability to prioritise and react to changing situations. You will need to be a strong communicator with a calm and professional manner and the ability to put the customer at the centre of all you do. Ideally you will have experience working in a similar scheduling, service coordinator, help desk position or have worked across an end to end process with multiple customer touch points. This would also suit a strong administrator / coordinator with experience working with a multitude of clients.   This is a Full time, office based role working 9am to 5pm Monday to Friday 25 days plus bank holidays Free Parking Based near Ringwood town centre

We are working with a really well-established family run business based in Ringwood who are looking to add a Warehouse Operative to their busy team   Duties of Warehouse Operative will include:

• Loading / unloading products from vehicles.
• Picking and packing orders ready to dispatch.
• Cutting samples to send.
• Assisting with the smooth running of a busy warehouse.
• Use company van for deliveries.
• Use Forklift and other equipment as needed.

  This is a fantastic opportunity for someone to join a long standing and hard-working team in a clean, organised and really well run Warehouse environment. You need to be on the ball, able to use your own initiative with a willingness to learn, train and grow You will be a strong communicator and have a genuine care about the work you produce You will also need a clean driving licence to use company van. A forklift would be beneficial, but training can be offered for the right person   There is room for progression within this role Generous starting salary dependent on experience   Working hours 08.30am to 5.30pm Mon to Thurs and 08.30am to 5.00pm on Fridays

• 21 days hol rising by 1 day per year of service
• Birthdays off
• Health plan after 1 year
• Free parking