Our client is a market leading business based in Poole, offering a busy and vibrant working environment. Due to their continued success, having been established for more than three decades, they require an experienced Sales Administrator to support their fun team of Account Managers. The role of Sales Administrator will be to provide comprehensive administrative support whilst assisting with customer-related tasks, documentation, and follow-ups to ensure smooth service delivery.

• Monitor and track the sales process from initial engagement to account management, ensuring all necessary steps are documented and followed.
• Record and action items as a result of customer account review meetings.
• Resolve any issues or queries generated as a result of customer meetings, working with shared service departments as necessary.
• Work closely with onboarding team to understand customer set up requirements, ensuring that customer administration across all systems is accurate.
• Maintain customer data on CRM systems are regularly reviewed ensuring that all data related to clients, projects, and resources is accurate and up to date.
• Record, track and provide accurate reporting of sales calls, visits and pipeline to DMD and sales team.
• Develop and monitor performance indicators relating to customer group, creating relevant reports and information to Divisional Managing Director.
• Operate as the go-to person for any general incoming calls or emails, deputising for Account Managers as necessary.
• Manage customer complaints, working closely with other departments to resolve issues including product returns, late deliveries, and faulty products.

  Skills required for the role:

• Ability to build strong relationships with colleagues and customers
• Proficiency in Excel and MS tools.
• Confident working with database systems (CRMs, ERPs)
• Experienced with good understanding of working with sales teams and sales processes.
• Ability to work under pressure with pace and accuracy.
• Experience in problem solving and issue resolution.

  This role would suit a self-motivated individual with exceptional organisational skills and the ability to communicate effectively. An excellent eye for detail would also be an essential requirement.

An exciting opportunity became available for an Operations Administrator to join a successful and growing company based in Southampton. This role offers ambitious career progression opportunities up to management level and fosters a supportive working environment.   The Operations Administrator role will primarily involve overseeing customer orders whilst liaising with suppliers and third parties to ensure timely delivery. The successful candidate will have strong administrative and organisational skills.   Package and Benefits of the Operations Administrator:

• £22,500 starting annual salary increasing to £24,000 after 3 months of employment
• Regular salary reviews based on performance, and bonus scheme
• 28 days holidays inclusive of bank holidays
• Christmas shutdown and birthday off
• Career progression and professional development through qualifications
• Free parking
• Pension
• Social events
• Hours: Monday to Friday 09:00 – 17:00

  Main duties of the Operations Administrator:

• Oversee and process customer orders from receipt through to delivery, ensuring accuracy and efficiency
• Coordinate with the design team to ensure the accurate production of artwork, and communicate with the customer to certify their satisfaction before initiating item manufacturing
• Provide excellent customer service by promptly responding to enquiries via email, resolving issues, and updating customers on order status
• Liaise with suppliers via email to manage stock levels, place orders, and ensure timely delivery of necessary materials
• Track, manage and allocate deliveries in the office stock room
• Oversee and manage online sales platforms and website whist updating stock levels daily
• Maintain accurate records, manage documentation, and support the wider team with administrative tasks

  Key competences of the Operations Administrator:

• Previous customer service and administrative experience
• Attention to detail and maintains good, accurate quality of work
• Good time management skills and able to effectively multitask and prioritise workload
• IT literate with sound knowledge of Microsoft Office applications such as Outlook, Excel & Word
• Ability to communicate and work collaboratively in a team environment
• Flexible and adaptable team player in a fast-moving pro-active business atmosphere
• Committed, focused, self-motivated and keen to succeed

  If you would like to hear more about this incredible opportunity and make your mark in a dynamic, encouraging, and expanding business, please APPLY NOW!

Are you a ‘people person’ with a desire to make a difference? Our Client a national charity working with public health are looking for a experienced  Senior Fundraiser  Trust and Grants who will be a super star in bid & report writing and is able build sustainable relationships for funding from Grants and Trusts   We have a fantastic opportunity for a Charity Fundraiser working on funding from  trusts ands grants to work with an established, but expanding charity based near Southampton.   The company are based in central Totton there is the opportunity to work up to two days from home Hybrid. Expenses for events and travel, free parking, Pension   The role of Senior Fundraiser ( Trust and Grants)   The senior fundraiser is part of the fundraising and communications team reporting to the Head of Fundraising & Communications.

• Researching new trust, grant and foundation funding streams and writing timely bids and applications
• Submitting repeat applications to existing funders
• Meeting funders to talk about our work and demonstrate its impact
• Compiling reports and presentations for funders in line with all reporting deadlines and requirements
• Managing projects and adding all details to the CRM system
• Cultivating relationships with individual givers
• Developing a program of philanthropic giving.
• Exploring new funding opportunities,
• Helping to collect and compile case studies and testimonials from project partners, patients and volunteers to demonstrate how we change lives through dental

  We’re looking for a skilled fundraiser with broad experience in trust and grant  fundraising and donor stewardship, alongside entrepreneurial flair.

• Demonstrable fundraising experience across multiple techniques
• Strong prospect research, networking and communication skills
• Knowledge of charity law, tax-effective giving and GDPR
• Excellent report writing and project management abilities

  What we offer The chance to make your mark in a friendly, fast-growing charity that transforms the lives of the most vulnerable people in our communities by providing safe, sustainable health care.   Person Spec of Senior Fundraiser Trust and Grants:

• At least two years’ experience writing funding applications
• A creative and proactive approach to sourcing new trust, grant and foundation funding
• Knowledge of charity law and the Code of Fundraising Practice
• Excellent written and verbal communication skills
• Good attention to detail, ensuring that all information is stored on our CRM
• The willingness to attend our clinics and work with our patients, volunteer and project partners.
• A team -player.

  Due to the nature of the role, you will need a current driving license with your own transport as some travel within the UK may be required. There may also be an occasional requirement to work evenings and/or weekends. Flexibility is key.   If you are looking for you next Fundraising role and you want to work for a highly successful and expanding organisation, please do not hesitate to contact The Work Shop today have a discussion about your requirements?   Fundraising, Fundraiser, Grants and Trusts, Funding, Healthcare, Charity, Non for Profit, Totton, The Work Shop,

Marketing Administrator - Ringwood BH24 - Salary up to £26k-£28k DOE   Our client is a market leader in their field and they are looking for an marketing assistant. Do you want to work for an innovative and versatile industrial company based in Ringwood that designs, develops and produces in-house offering a competitive salary?   We are seeking an energetic individual with the drive and commitment to see marketing projects through to successful completion.   Job Description The Marketing Administrator is responsible for delivering comprehensive administrative support for marketing activities, trade shows and events. The core responsibilities of the role will involve planning, scheduling promotional and marketing activities. The role works closely with colleagues and Group departments.   Responsibilities:

• Initial point of contact for all enquiries relating to marketing matters.
• Handle customer enquiries and direct them to the correct dept. Accordingly.
• Administrative support for the marketing department as required.
• Process and action requests for marketing related materials from the network.
• Update marketing assets inc. Digital Asset Management & CRM system.
• Proof reading documents translated to English.
• Co-ordinate event & show planning and implementation.
• Co-ordinate dealer/customer factory trips and implementation
• Researching and booking suppliers, accommodation & venues.

  Required Skills & Experience:

• Clear communication skills, both written & verbal.
• Strong organisational ability and competent forward planner.
• Clear & concise communicator with strong interpersonal skills.
• Able to coordinate multiple tasks whilst working to tight deadlines.
• A high degree of IT proficiency and fully conversant with Microsoft Office 365 & Adobe.

  Marketing Administrator Salary up to £26k-£28k DOE Ringwood Hours Monday - Friday 8am-5pm

Sales Manager - Romsey £30K plus uncapped commission   An excellent opportunity has arisen for a Sales Manager to join a well-established and growing business based in Romsey.   As a Sales Manager you will have the opportunity to work within an exceptionally busy and lucrative sector and will be responsible for supervising the sales team whilst promoting products and services.   Package and benefits of the Sales Manager:

• £30K annual salary
• Uncapped Team Bonus (10K + per annum)
• 25 days annual holiday plus bank holidays
• Company pension scheme
• Life & Health Insurance
• Ongoing development and opportunity to progress

  Main duties of the Sales Manager:

• Oversee the daily activities of the Sales Executive Team, providing guidance and support
• Delegating tasks to Sales Executives whilst monitoring progress to ensure timely and successful delivery
• Actively promote the company’s products and services whilst working towards targets and growing revenue
• Meeting with clients remotely to build and maintain strong relationships
• Regularly compile and analyse sales data to generate reports that track performance metrics, identify trends, and inform decision-making

  Key competencies of the Sales Manager:

• Experience in supervising a team within a sales environment
• Strong communication skills and ability to build rapport with clients
• Experience of client interaction face to face and via telephone
• Ability to manage time and workload effectively to meet deadlines
• IT literate with sound knowledge of Microsoft Office suite
• Solution focused and hungry to succeed approach
• Confident, committed, highly motivated and organised individual.

  The Sales Manager role would benefit candidates that enjoy working in sales environment with daily interaction with clients. If this sounds like you, please APPLY NOW!

Technical Sales Coordinator – Christchurch – Salary £25k-£30k DOE   Would you like to be part of an innovative and exciting company who manufacturer and supply products to be used in high end interior and exterior design projects across the UK? They are widely recognised in the industry for bringing their creative ideas to life and are now looking for a Technical Sales Coordinator to join their team.   The Technical Sales Coordinator will serve as the critical link between the sales team, the technical team and the customers. The position will serve as the first point of contact for most enquiries, fielding product, technical and aesthetic questions to guide a prospective specifier towards our turn-key service.  Key to the role will be developing long lasting relationships and support for architects and clients wanting to specify bespoke products.   This role is perfect for a professional who thrives in a technical, customer-facing environment.   Key Responsibilities of the Technical Sales Coordinator:

• Act as the primary liaison between clients and internal technical teams to understand and deliver on customer requirements.
• Develop and maintain strong relationships with both existing and potential customers.
• Provide technical expertise and product recommendations to clients during the sales process.
• Coordinate and arrange sample requests.
• Prepare detailed proposals and quotations.
• To update and utilise existing sales CRM system.
• Support the sales team in achieving revenue and growth targets.

  Requirements of the Technical Sales Coordinator:

• Bachelor’s degree in design, engineering, business or a related field (or equivalent work experience).
• Must be competent with architectural drawings, specifically deciphering relevant information and take-off’s.
• Proven experience in a technical sales, coordination, or customer-facing role, preferably within the construction or manufacturing industry.
• Excellent communication and interpersonal skills, both verbal and written, with the ability to build rapport with both customers and internal teams.
• Strong technical aptitude with the ability to understand and convey complex information.
• Proficiency in CRM software and Microsoft Office Suite.
• Highly organised with exceptional attention to detail and an ability to multi task and prioritise in a fast-paced environment.
• Familiarity with joinery and/or concrete or the construction industry is a plus.

  Technical Sales Coordinator Salary £25k-£30k DOE Christchurch Monday - Friday - 40 hours

IT Technical Account Manager, Romsey £40K - £50K + Commission   Are you an experienced and driven IT Infrastructure Technician with knowledge in  Network Infrastructure, Cloud and Network? Would you like to make a transition into an Account Manager role? If so, an excellent opportunity has arisen for a dedicated an IT Account Manager to join a well-established company focused on empowering organisations with cutting-edge IT solutions that drive growth, efficiency, and success.   The primary responsibility of the IT Technical Account Manager is to manage and nurture relationships with an existing client base. The ideal candidate will have a strong understanding of IT solutions, excellent communication skills, and a passion for providing exceptional client service.   Main duties of the IT Technical Account Manager

• Understand clients' business needs, challenges, and objectives to provide tailored IT solutions and services.
• Regularly review and analyse client accounts to identify areas for improvement or expansion.
• Generating new business with new and existing customers by building enduring relationships
• Maintain accurate records of client interactions, transactions, and account status using CRM software.

  Key competences of the IT  Technical Account Manager

• Knowledge of IT infrastructure sales is essential
• Competency in providing IT solutions, products, and services (WAN, Cloud, Security, Microsoft)
• Knowledge of Azure is highly desirable, but training can be provided
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strategic thinking, problem-solving and prioritising skills.
• Friendly and flexible approach towards colleagues and customers

  The IT Technical Account Manager is a permanent and full-time role offering an annual salary up to £50K plus commission, healthcare scheme, pension and social events. The successful candidate will be expected to stay current with IT industry trends and developments, which is crucial for providing valuable insights to clients and maintaining a competitive edge in the market.   If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!

Customer Account Manager – Verwood - £30k - £40k   Our well-established engineering client based in Verwood are looking for a Customer Account Manager to join their team. This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery.   Role Requirements

• Experience within Aerospace or Engineering is preferred
• Good general IT Skills
• Able to demonstrate a working knowledge of with Excel
• Experience of a manufacturing system such as MRP/SAP an advantage but not essential.
• Good communicator, negotiator and have a good level of business acumen
• Prioritise work through the shop floor
• Part of the sales team to ensure monthly targets are met.
• Able to set and work to priorities
• Must be well organised

  Role Responsibilities:

• You will closely monitor and develop the customer expectations in terms of On Time Delivery.  This information will be used to drive change.
• Closely track any potential delays and to inform the customer at the earliest stage of any risks, being influential in prioritising and pushing production to meet customer expectations
• Communicate at different levels and liaise between the relevant departments and company to resolve any technical or quality issues
• Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer.
• Chase Treatments suppliers for progress of parts & work closely with the suppliers to achieve delivery dates.

  Customer Account Manager Verwood BH31 Salary £30k-£40k 39-hours per week - Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm

Warehouse Operative - Ringwood BH24 - £11.44 per hour   Our client is a market leader in their field and they are looking for a hardworking, enthusiastic individual to join their warehouse/production team. Do you want to work for an innovative and versatile industrial company based in Ringwood that designs, develops and produces in-house offering a competitive salary?   Reporting to the Lead Warehouse Operative and Parts Team Leader the warehouse operative contributes actively to the smooth running and organization of the Spare Parts Warehouse (inc. Yard) through the checking of all Goods In/Out processes maintaining a high level of accuracy and attention to detail.   Responsibilities:

• Liaise with Parts Team Leader/Lead Warehouse Operative on all incoming/outgoing Parts deliveries/orders
• Ensures all Goods In are checked, accounted for and stored correctly in a timely manner
• Participate in the picking, packing and shipping of Dealer orders to schedule
• Ensures all Goods Out items are packed/secured correctly and safely
• Participate in maintaining accurate Stock Control
• Liaise directly with the Lead Warehouse Operative communicating any discrepancies accurately and immediately in conjunction with our Customs Bonded Warehouse’ regulations
• Participate in maintaining a tidy and safe working environment within the warehouse/office

  Desired skills:

• Attention to detail
• Literacy and numeracy
• Ability to meet physical demands of the job
• Able to self-motivate and motivate others
• Upbeat and energised
• Good communicator
• Flexible and willing to take on a variety of tasks
• Team Player
• Forklift licence (optional)

  Warehouse Operative Monday - Friday  9am - 6pm Salary £11.44 per hour Ringwood BH24