HVAC Product Design Engineer - Southampton - £40,000 - £50,000 The Work Shop are recruiting for a Product Design Engineer on behalf of our expanding client based in Southampton, Hampshire. Responsibilities of the Product Design Engineer:

• Supporting technical product queries, application design and management of the project for the hire and equipment sales teams
• Helping field and depot staff with technical support
• Creating technical bulletins to for the operations teams on applications, new products, modifications, and adaptations for equipment
• Creating training material for field and depot staff
• Providing weekly technical statistics to line manager when required Provide weekly technical statistics to line manager as requested

Essentials for the Product Design Engineer:

• Mechanical Engineering knowledge including drawing packages: Viso AutoCAD

Desirables for the Product Design Engineer:

• Heat Pump experience
• Temperature Control Units (TCU) advantageous but training will be available
• Competent in commercial heat pumps within a technical environment
• Able to produce electrical schematic drawings.

Benefits for the Product Design Engineer include:

• Death in Service 4 times salary
• Competitive pension
• Private medical insurance
• Salary Sacrifice benefits
• Annual pay reviews
• 25 days holiday plus 8 days bank holidays

If you are eager to get started in this dynamic Product Design Engineer position, with a growing company please apply now!  

Servicing Administrator - £24,000 - £30,000 DOE - Bournemouth This is an exciting opportunity to join a dynamic and fast growing financial services business in their brand new offices as an Servicing Administrator to support the Servicing Manager and provide exceptional after care to a large portfolio of clients. Primary Responsibilities:

• Support servicing team with administrative duties & monitor servicing tasks and inbox
• Follow up borrowers regarding redemptions and chasing borrowers for monthly payments
• Produce redemption statements and liaise with all parties to ensure funds are repaid
• Ensure that Land Registry Titles are updated before the facility expires
• Report any overdue loans to the Head of Servicing
• Assist in instructing third party partners such as asset managers and monitoring surveyors
• Assist Servicing Manager and Head of Servicing with the management of the company Loan Portfolio
• Update and maintain the company’s CRM, which ensures all internal parties are aware of where each deal is post completion
• Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner
• Assist the Head of Servicing (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently
• Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times
• Work with the wider team so that agreed targets and objectives are met
• Provide feedback on policies and process to highlight possible improvements or concerns

Experience:

• Ideally, experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment
• Able to demonstrate a proactive, hardworking, flexible attitude
• Great telephone manner

Benefits:

• 25 days holiday +Bank Holidays
• Annual leave increases by 1 day per year, up to a max of 30 days
• Workplace pension
• Christmas and summer parties
• Regular Company social events
• Mindfulness sessions in the office
• Fruit bowl, healthy snacks, Nespresso coffee available all day

Servicing Manager - £30,000 - £40,000 DOE - Bournemouth Have you had experience in Underwriting and are now ready for a new challenge? This could be the role for you - it is an exciting opportunity to join a dynamic and fast-growing financial services business in their brand new offices as a Servicing Manager! Your primary responsibilities would be to support the Head of Servicing, releasing development funds, working with borrowers in difficulty and monitor servicing tasks and inbox. Other responsibilities:

• Produce redemption statements and liaise with all parties to ensure funds are repaid
• Ensure that Land Registry Titles are updated before the facility expires
• Report any overdue loans to the Head of Servicing
• Good phone manner and not be afraid to handle difficult conversations
• Assist in instructing third party partners such as asset managers and monitoring surveyors
• Assist Head of Servicing with the management of the company Loan Portfolio
• Report high risk cases to Head of Servicing
• Working with borrowers in the early stages of default
• Assessing monitoring surveyors reports and releasing development funds to borrowers
• Arranging extensions for borrowers where applicable
• Update and maintain the company’s CRM, which ensures all internal parties are aware of where each deal is post completion
• Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner
• Assist the Head of Servicing (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently
• Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times
• Work with the wider team so that agreed targets and objectives are met
• Provide feedback on policies and process to highlight possible improvements or concerns.

Experience:

• Property risk experience, ideally underwriting experience for minimum of 12 months
• Experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment
• Basic mathematic skills to assist with redemption calculations
• Be able to demonstrate critical thinking and initiative when faced with challenges

Benefits:

• 25 days holiday +Bank Holidays
• Annual leave increases by 1 day per year, upto a max of 30 days
• Workplace pension
• Christmas and summer parties
• Regular Company social events
• Mindfulness sessions in the office
• Fruit bowl, healthy snacks, Nespresso coffee available all day.

Credit Support Administrator - Bournemouth - Upto £25,000 DOE This is an exciting opportunity to join a dynamic and fast growing financial services business in their brand new offices as an Credit Support Administrator to support the Credit Director and provide exceptional after care to a large portfolio of clients. Responsibilities:

• Prepare loan files for the assessment by our Credit Analysts (CA)
• Ensure the necessary documents are uploaded from the New Business team
• Carry out AML/KYC searches on individuals and organisations, ready for the CA to review
• Assist in instructing third party partners such as Valuers and Solicitors
• Follow up valuation instructions to confirm fee payment, appointment date, when reports will be provided and chase the report/PVQs (Post Valuation Queries) as required
• Follow up Solicitor instructions by chasing the necessary undertaking, answers to solicitor requisitions and ascertain timings for the completion of the loan facilities
• Assist CAs with the review of drafted facility documents and collate final signed versions ready to provide to our funding partners as required
• Update and maintain the company’s CRM, which ensures all internal parties are aware of where
• Each deal is at in the lifecycle
• Assist the Director of Credit (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently and towards completion as quickly as possible
• Assist with production of reports for Senior Management Team meetings
• Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times
• Work with the wider team so that agreed targets and objectives are met
• Provide feedback on policies and process to highlight possible improvements or concerns

Experience required:

• Ideally, experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment
• Able to demonstrate a proactive, hardworking, flexible attitude and able to work under own initiative but also as a member of the wider team
• Good telephone manner
• Proficient in MS Office and ability to learn new systems

Non-salary benefits:

• 25 Days Annual Leave + Bank Holidays.
• Annual Leave increases by 1 day per full year up to a max of 30 Days
• Workplace pension
• Referral programme
• Company Christmas and summer parties
• Regular company social events
• Mindfulness sessions in the office
• Fruit bowl, healthy snacks, Nespresso coffee available daily

Customs Officer - Southampton - Up to £40,000 The Work Shop are delighted to be recruiting for a Customs Officer for a growing organisation based in Southampton As the successful Customs Officer - Southampton you will receive:

• Salary up to £40k
• Southampton office
• Office based - 5 days per week. 8:30am - 5pm
• 23 days annual leave (plus Bank Holidays) rising to 28 with service
• Pension - 5% employee contribution, 3% employer (rises with service - max 8%)
• Flexi time - system allows you to accumulate hours to be taken in that month or following month (subject to approval) ( 8 hours Max in any month)
• Free car parking
• Life assurance and income protection after 3 months
• Employee Assistance Programme

As a Customs Officer, you will be the central point of contact in relation to all Customers Import & Export matters and Customs audits, liaison with internal functions, brokers and freight forwarders as necessary. Duties for the Customs Officer include (but not limited to):

• Manage and control effective export compliance programs under the Union Customs Code (UCC) and the Export Administration Regulations (EAR)
• To maintain trade compliance policies and operational procedures and update them according to the regulatory changes
• Customs and Logistic Compliance for Import and Export
• Duty management.
• Tariff code management, Bill of Lading, Weights and Price Conversion and letters of credit
• Import and Export MSS data checks.
• AEO (Automatic Economic Open Documentation) maintenance (monitoring requirements).
• Maintenance of the Import/Export Control database.
• Import and Export MSS data checks.
• Ensuring the management team are fully briefed on any legal changes and requirements
• Ensuring the company remains compliant with the UK, European and US export controls and economic sanction laws
• To manage queries by other departments and working in team

Candidate Competencies:

• Previous experience in a customs and export compliance or similar government role
• Experience of managing the AEO application, intermediate excel.
• Familiarity with a manufacturing or stock background
• Strong knowledge and working understanding of international trade rules and regulations, including customs and export compliance, process control and internal audits (Classification, customs entry process, customs invoicing requirements, valuations)

As a Customs Officer, you will be required to work Monday-Friday 8:30am-5pm. The salary for the position is £40,000 and benefits include 23 days holiday + Bank Holidays, free parking and life assurance and income protection after 3 months.

Account Manager - Poole - up to £35,000 DOE plus circa £10,000 commission An incredible opportunity has arisen for an Account Manager to join a very well-established Marketing and Design agency in Poole. This is an exciting chance to offer smart and business-focused advice and insight, solve problems, manage clients’ expectations, and deliver first class customer service within a forward thinking, well established and creative organisation. Duties:

• Developing and maintaining strong relationships with clients
• Customer satisfaction and retention is key
• Proactive and regular communication with a designated portfolio via telephone, email, video calls and occasionally face to face meetings.
• Listen to clients and identify their marketing goals. Communicate these with the in-house technical team
• Understanding of website metrics and statistics to confidently educate and reassure clients as appropriate
• Ability to handle objections / dissatisfied clients confidently and effectively
• Maintaining effective, regular communication via our client management platforms (Monday/Act)
•  Identifying opportunities to introduce additional services to complement client campaigns.

The client is looking for someone who:

• Works hard for their clients and is invested in their success
• Quickly and easily builds relationships
• Enjoys being on the phone and isn’t afraid to offer advice or say ‘no’ when needed
• Has an interest / basic understanding of the role a website and marketing play for a business.

Benefits:

• Up to 28 days holiday (plus Bank Holidays)
• Generous pension
• Medical insurance / Income protection / Critical illness.

 

Compliance Administrator - Poole - Salary Up to £26,000 Pro Rata Our client based in Poole has a brand-new, part-time position available for a Compliance Administrator to work within a busy and friendly team. Are you an administrator with an interest in Compliance? Perhaps you are already working in a similar role? If so, we would love to hear from you! Our client is a well-established family run business with some very exciting customers and due to their continued growth, require an individual that will contribute to the implementation and improvement of the Company’s internal and external compliance policies. This will be achieved by providing general administrative support to the team whilst ensuring that the Company adheres to the laws, regulations, standards and quality control processes that govern the production of goods. Key importance in this role is to have excellent administrative, organisational, and IT skills together with a sharp eye for detail.

Customer Support Administrator - Poole - Up to £27,000 D.O.E We have an exciting role for a Customer Service Co-Ordinator to join a busy family run and well-established business based in Poole. This is an interesting and varied role where you will wear many hats, from customer service representative to administrative assistant whilst also providing support with logistics and even account management. The role will require someone with excellent organisational skills and possessing a good level of tenacity to thrive within this role, offering progression. A key responsibility of the position will also involve tracking, monitoring and providing reports for the sales process informing Account Managers of the progress in order to provide excellent service to their valuable customers. This is an exciting and busy role that would suit an individual with previous experience of working in a fast-paced office environment whilst possessing natural multi-tasking skills, solid MS Office experience and a positive, enthusiastic and committed approach to work. Experience of Sage would be advantageous but not essential. If you have a creative flair, then this would be a bonus!

Assistant Quantity Surveyor (Construction) - Romsey - £30,000 - £40,000 Are you an experienced and highly skilled construction Quantity Surveyor seeking a new challenge? We are currently working with our client, a reputable construction company based in Romsey. They are looking for a dedicated QS to oversee and coordinate all aspects of the project, ensuring its successful completion within the allocated time frame. The role offers 23 days Holiday plus bank holidays, plus one additional day per year. The candidate will receive Private medical after 6 months. This role also offers a Pension of 5% employer 3 percent candidate. The role of Assistant Quantity Surveyor (Construction) includes: Supporting the Commercial Director primarily and provide additional support to Construction Director and Site Managers, as required, to ensure that company goals and objectives are accomplished and that operations run efficiently. Working under the supervision of the Commercial Director, you will be expected to accomplish administrative duties like conducting feasibility studies and preparing budgets for construction projects. As an assistant quantity surveyor, you are responsible for cost estimations and ensuring project budgets are managed during the construction process, working together with site managers and the accounts department. You will work closely with the site teams to check project progress and liaise with clients and contractors to ensure that the project doesn't exceed the established budgets. Site visits are a must - weekly updates on procurement will be required for the senior team meetings. Key Responsibilities of Quantity Surveyor (Construction):

• Assisting the Commercial Director with the estimating process including sending out the tender project packages for pricing, tracking responses and updating the project documentation.
• Assisting the Construction Director and Site Managers on site with take-offs for materials, verify quantities with requisitions, create purchase orders and maintain accurate records of invoices and payments in collaboration with other departments.
• Research and identify potential suppliers, negotiate pricing, contracts, and terms; place orders allowing for the necessary lead times and track shipments to ensure timely delivery for each project.
• Manage scheduling of external and internal meetings with clients, subcontractors, and suppliers, including agendas, email, phone calls, and documents as required.
• Assist with general office administration including answering incoming calls, taking deliveries, and assisting the office-based team with any other duties.

If you are currently an Assistant Quantity Surveyor looking for a new challenge with a established and growing organisation with a impressive reputation please do not hesitate to contact The Work Shop today for a informal conversation