JOB SEARCH
We’re looking for an experienced Account Manager to join our clients modern office-based Sales team in Poole.
What you will be doing as an Account Manager:
- Proactively schedule and complete agreed volume of outbound customer calls per day.
- Making appointments for BDM ensuring that all open opportunities are completely up to date and recorded in CRM.
- Manage requests for quotes and follow up as required, engaging other departments to ensure accuracy of information (inc. Stock availability, delivery schedules, pricing etc).
- Document all customer interactions on CRM system, including calls, emails, tasks, projects, opportunities. Ensuring that information inputs are accurate and up to date.
- Research and understand product availability, actively engaging with category management, fulfilment and operations teams.
- Keep track of NPS scores, seeking customer feedback as a means to identify areas for improvement.
- Research and stay up to date on industry trends relating to customer group, suggest product ranges that may be of interest.
- Management of customer complaints in a professional and timely manner, documenting resolution steps, reporting internally and appropriately with the customer.
- Maintain an in-depth knowledge of customer accounts; tracking any changes in personnel, decision makers, key contacts or potential changes in business circumstances.
- Proficiently utilise CRM and ERP systems to highlight opportunities for account growth.
- Schedule customer account reviews with BDM and Sales Support.
- Document and follow all processes specific to customer accounts (update as required). Ensuring any ‘special’ processes are clearly highlighted and adhered to
- Utilise company systems to draw and interrogate the data to provide customer with meaningful commentary.
- Follow Tower processes and procedures to support efficient and effective working with shared service functions (ie. Finance, Marketing, Procurement).
- B2B or B2C Experience.
- Comfortable selling via phone and in virtual meetings with both existing and prospective customers.
- Commercial Acumen (ability to analyse and interpret data leading to additional business opportunities and wins).
- Appetite to develop both product and industry knowledge.
- Ability to build strong relationships with both customers and colleagues.
- Negotiation and persuasion skills to ensure win/win situations are achieved every time.
- Monthly profit share bonus scheme
- Holiday buy-back scheme
- Company sick pay
- Free onsite parking
- Cycle to Work scheme
- Subsidised workplace massage
- 'Giveback Days’ with food cooked onsite by the Management Team, Unlimited ‘tuck shop’ snacks and Free lunch every Friday
- Employee assistance programme (EAP)
Job Features
| Job Category | Sales & Marketing |
| Salary | £35000 - £38000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 1882/30 |
We are currently recruiting on behalf of our client in Romsey for a Temporary Project Coordinator for an initial period of approximately two months, with the potential for extension.
The Temporary Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support.
Main duties of the Temporary Project Coordinator:
- Manage logistics for project and event delivery, including scheduling, travel, accommodation, visa applications, and ensuring compliance with a focus on client coordination.
- Book and ensure clients have necessary resources for sessions, coordinating with the analytics team for timely delivery.
- Oversee the preparation, sending, and return of products, ensuring timely delivery of materials.
- Manage printing requirements with external providers and coordinate postal/courier services for on-time delivery.
- Coordinate individual assessments, track completions, and manage the distribution of reports.
- Handle monthly expense submissions, assign project codes, respond to finance queries, and ensure the accurate capture of client information to avoid invoicing issues.
- Manage incoming phone and email queries, ensuring timely responses and maintaining accurate, up-to-date records.
- Confident and highly motivated individual with project management and administrative experience
- Meticulous attention to detail and commitment to accuracy
- Adaptability to work at a fast-paced environment and solve problems proactively
- Exceptional organisation, time management, and prioritisation abilities
- Excellent written and verbal communication skills, adept at handling client data and interactions at all levels
- Ability to effectively handle last-minute changes and meet tight deadlines
- Highly Proficient in Microsoft Office software and conferencing platforms
Job Features
| Job Category | Office & Administration |
| Salary | £15 per hour |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4868/11 |
We are currently recruiting on behalf of our client in Romsey for a Personal Assistant to provide support to the CEO and wider leadership team. This is a highly integrated role that combines executive support and operational coordination.
Working closely with senior leadership, the PA to CEO will play a key role in ensuring priorities remain aligned, communication flows effectively, and day-to-day business operations run smoothly. This is an excellent opportunity for someone who is commercially aware, solutions-focused, and confident managing multiple responsibilities with professionalism and discretion.
Key Responsibilities of the PA to CEO
- Manage the CEO’s diary, scheduling, travel arrangements, and day-to-day priorities
- Coordinate meetings, prepare agendas and briefing documents, and track follow-up actions
- Act as a central point of communication between the CEO, leadership team, and external stakeholders
- Manage confidential correspondence and ensure information is handled with discretion
- Support operational coordination across the business to maintain workflow and delivery timelines
- Identify and resolve operational challenges proactively before escalation is required
- Build strong working relationships across teams to support collaboration and business efficiency
- Strong experience providing PA or Executive Assistant support to senior leadership
- Excellent organisational skills with the ability to manage multiple priorities effectively
- Professional communication and stakeholder management skills
- High level of discretion and ability to handle sensitive information confidentially
- Proactive and solutions-oriented approach to problem-solving
- Strong attention to detail with excellent time management capabilities
- Proficiency in Microsoft Office and other business administration systems
Job Features
| Job Category | Office & Administration |
| Salary | £40,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4868/5 |
Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey.
The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support.
Main duties of the Project Coordinator
- Manage logistics for project and event delivery, including scheduling, travel, accommodation, visa applications, and ensuring compliance with a focus on client coordination.
- Book and ensure clients have necessary resources for sessions, coordinating with the analytics team for timely delivery.
- Oversee the preparation, sending, and return of products, ensuring timely delivery of materials.
- Manage printing requirements with external providers and coordinate postal/courier services for on-time delivery.
- Coordinate individual assessments, track completions, and manage the distribution of reports.
- Handle monthly expense submissions, assign project codes, respond to finance queries, and ensure the accurate capture of client information to avoid invoicing issues.
- Manage incoming phone and email queries, ensuring timely responses and maintaining accurate, up-to-date records.
- Confident and highly motivated individual with project management and administrative experience
- Meticulous attention to detail and commitment to accuracy
- Adaptability to work at a fast-paced environment and solve problems proactively
- Exceptional organisation, time management, and prioritisation abilities
- Excellent written and verbal communication skills, adept at handling client data and interactions at all levels
- Ability to effectively handle last-minute changes and meet tight deadlines
- Highly Proficient in Microsoft Office software and conferencing platforms
Job Features
| Job Category | Office & Administration |
| Salary | £38000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4868/4 |
Our prestigious client based in Poole is looking for an Internal Sales Manager to join their busy office-based team.
The Internal Sales Manager is responsible for leading, coaching and developing the SME (Subject Matter Expert) team to generate revenue, manage pipelines and achieve performance targets, setting KPIs, improving conversion rates and implementing sales strategies for the Cruise division.
- Internal Sales Manager
- Salary: up to £40,000
- Contract type: Permanent
- Hours: 40 hours per week
- Location: Office based
- Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by SMEs.
- Provide ongoing training and professional development for SME team and manage all people related aspects of the SME team, including recruitment and performance management.
- Set and track sales targets, produce reports, and conduct monthly forecasts.
- Support business development initiatives through development of strong relationships with existing customers.
- Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity.
- Use data to identify opportunities for improvement and to enhance the sales pipeline.
- Collaborate with Procurement to ensure timely product sourcing in response to clients’ requests and use this information to anticipate future needs.
- Take lead on core product range pricing, working closely with procurement to maintain best profit margin.
- Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met.
- Ensure adherence to sales, finance, and legal compliance, policies and procedures.
- Manage tender and RFP process.
- Implement training and development programs to upskill the SME team.
- Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image.
- Ensure that the Pipeline is kept up to date at all times and opportunities are reported accurately.
- Instil pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs.
- Proven sales management experience, ideally in an inside sales environment.
- Demonstrable understanding of sales techniques, lead generation and closing strategies.
- Strong leadership, team management, coaching and motivational skills.
- Analytical and organisational skills with the ability to analyse metrics to improve performance.
- Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred.
- Familiarity with data analysis and reporting tools for monitoring sales performance.
- Experience in managing customer relationships and ensuring customer satisfaction (NPS).
- Proficiency in CRM/ERP software and Microsoft Office Suite.
- Track record of improving conversion rates and time to close metrics.
- Excellent interpersonal and communication skills.
- Analytical mindset with the ability to use sales metrics to drive decisions and improvements.
- Exceptional communication, negotiation, and problem-solving skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Collaborative approach to relationship management with internal and external stakeholders.
- Energetic and engaging personality with a consultative approach to team management.
- Someone who is not afraid of courageous conversations and following up.
Job Features
| Job Category | Sales & Marketing |
| Salary | upto £40,000 |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 1882/39 |
As the Stock controller you will be responsible for maintaining accurate stock records, ensuring all warehouse material aligns precisely with system inventory. This includes arranging daily stock checks, conducting investigations, and managing the day to day operation of the cycle count programme.
Provides support to the Production Controller as required, contributing to the successful delivery of the daily operational plan.
Benefits for Stock Controller
- Salary £30,00
- Southampton office
- Office based - 5 days per week. 8:30am – 5pm
- 23 days annual leave (plus Bank Holidays) rising to 28 with service
- Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
- Flexitime (but not during the office refurbished)
- Free car parking
- Life assurance and income protection after 3 months
- Employee Assistance Programme
- 24hr GP service
- Discount portal
- Maintaining stock accuracy and conducting detailed stock analysis
- Managing daily stock checks, including requests from multiple departments
- Proactively communicating with Sales regarding stock discrepancies or issues as they arise
- Supporting external auditors during annual stock audits
- Liaising closely with the warehouse team to resolve stock related queries
- Administrative tasks to support the Production Team
- Proficient IT skills (Office Word – Outlook – Excel)
- Experience in a stock control role
- Knowledge in manufacturing would be an advantage
- Working with different warehouse management systems (WMS)
Job Features
| Job Category | Production |
| Salary | £30,000 |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 3788/33 |
A specialist supplier and installer of fire door products, providing service nationwide to residential care, social housing and retirement living sectors.
This is an exciting opportunity to work alongside the company owner building a successful sales team and further growing the business. Do you have experience managing a small team, and looking for a varied role offering product training and development?
The ideal candidate will have a strong background in sales & business development.
Responsibilities of the Sales & Business Manager:
- Building and managing a small sales team
- Developing business opportunities through extensive database and warm leads
- Offering advice on products and services
- Providing quotations and invoices
- Liaising with sub-contractors
- General office management
- Occasional visits to site
- Attending trade shows
- Experience managing a small team
- Composed and confident telephone manner
- Strong oral and written communication skills
- Dynamic, self-motivated with a professional manner and strong work ethic
- A ‘can-do’ attitude and the ability to work independently and on own initiative
- Ability to adopt our consultative selling approach and 'help customers to buy’
- Proficient in Excel, Word and Outlook with experience of CRM database
- Interest or experience in our core markets an advantage but not essential
Job Features
| Job Category | Sales & Marketing |
| Salary | £35000 - £40000 DOE |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 7895/1 |
We are currently working with a thriving Metal Treatments company based in a well maintained and purpose built factory on the Ferndown Industrial Estate.
Due to growth they are looking for a Paint Sprayer who has prior experience with Aerospace and defence primer and top coats paint systems. You will be working in both Matt and gloss finishes and must have Wet Spraying experience.
You will be part of a busy team responsible for prepping and masking prior to painting and then carrying out final inspection.
You will also be required to maintain and clean the booths and equipment
Salary up to £30,500 depending on experience
Working hours are Mon to Thurs 8am to 4pm
Friday 8am to 1pm
Free Parking
Over time available and paid at time and a half
Job Features
| Job Category | Production |
| Salary | £30,500 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3333/12 |
Due to ambitious growth and expansion, an exciting opportunity has become available for a Picker Packer to join a well-established and dynamic business based in the heart of Romsey. As a Picker Packer, you will work in clean stores environment, where various supplies are stocked.
Duties for the Picker Packer:
- Locate and pick small item orders from pick sheets, using a hand-held scanning device
- Scanning and picking orders from specified locations in the stores room
- Ensuring labels match product codes
- Preparing items to be picked up for delivery
- Packing according to requirements
- Committed and dedicated
- Possess a good level of concentration
- Ability to work accuracy with high attention to detail
- Proactive, supportive, and eager contributor whilst working as part of a team.
- Excellent communication skills and positive attitude
Job Features
| Job Category | Warehouse |
| Salary | £25,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4019/49 |
