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Our client is looking for an organised, commercially minded and proactive Product Development Manager.   This is a hands-on role for someone who takes ownership, gets into the detail and makes things happen. You will manage a varied portfolio of consumer products from initial customer brief and concept through to successful commercial launch for leading UK retailers. You should have proven experience managing product development projects within a fast-paced consumer product environment, with experience working directly with major UK retailers. Experience within food manufacturing, retailer own-label/private-label and branded products is ideal.   The Role of New Product Development Manager: As Product Development Manager, you will own the full product development lifecycle, taking projects from initial customer brief and concept through sourcing, sampling, packaging, artwork, production and final launch. You will manage multiple projects simultaneously, owning detailed Critical Paths, coordinating internal and external stakeholders, identifying risks and delays early and driving actions through to completion. You will also manage the customer relationship throughout development, ensuring briefs and feedback are understood, expectations are managed and products are delivered to the required specification, quality, cost and launch date. The role requires someone who is comfortable getting into the detail, solving problems and taking responsibility for keeping projects moving. You will also support new product development by using customer insight, market trends, competitor activity and supplier innovation to identify commercially viable opportunities.   Key Responsibilities for New Product Development Manager:

• Manage product development projects from initial customer brief through to successful commercial launch.
• Build, manage and own detailed Critical Paths, ensuring key milestones and launch dates are achieved.
• Work directly with leading UK retailers, managing briefs, feedback, presentations, approvals and day-to-day communication.
• Lead and coordinate suppliers, manufacturers and internal teams including Commercial, Technical, Operations, Procurement, Packaging and Supply Chain.
• Manage customer meetings, product presentations, sampling, development reviews and approval processes.
• Manage sourcing, sampling, specifications, packaging, artwork, approvals and production activities.
• Maintain accurate project documentation and ensure all required approvals and sign-offs are completed
• Identify project risks, delays and issues early and drive solutions through to resolution.
• Conduct competitor benchmarking, market reviews and store visits to identify product opportunities.
• Support customer presentations, innovation workshops and ideation sessions.

  Essential Experience & Skills for New Product Development Manager:

• To be considered for this role, candidates should have:
• Proven experience as a Product Development Manager, Product Manager, NPD Manager or similar role within a consumer products environment.
• Experience managing products from initial concept through to successful commercial launch.
• Experience working directly with major UK retailers, ideally within retailer own-label/private-label.
• Strong project management skills, including managing multiple complex Critical Paths against fixed deadlines.
• A hands-on approach, with excellent attention to detail and the ability to take ownership and drive projects through to completion.
• Strong understanding of sourcing, sampling, specifications, packaging, artwork, production and launch.
• Strong customer, supplier and stakeholder management skills.
• Commercial awareness and the ability to balance customer requirements, quality, cost and timing.
• Strong problem-solving, organisation and communication skills.
• Full UK driving licence.

  Desirable Experience for New Product Development Manager:

• Experience with product development within health, wellness or functional consumer products.
• Experience working directly with overseas suppliers and manufacturers, particularly within China and the Far East.
• Experience working across a varied portfolio of consumer product categories.
• Experience working within a start-up, SME or fast-growing business.
• Experience managing packaging development and artwork processes.

  What Our Client Offers: Our client wants to attract and retain great people and offer a competitive package alongside the opportunity to be part of a growing and ambitious business.

• Competitive salary, dependent on experience.
• Discretionary bonus scheme.
• 33 days' annual leave, including bank holidays.
• Private medical insurance.
• Company pension scheme.
• The opportunity to join a growing business where you can make a genuine impact and contribute to its continued development.

  HYBRID / REMOTE WORKING ON OFFER WITH TRAVEL TO CHRISTCHURCH, DORSET TWICE A MONTH AT A MINIMUM

Temporary Finance Support role (3 month contract) - Ringwood BH24 - £19 / £20 per hour   Provide support to the day-to-day accounting function of the business. The Temporary Finance Support role also provides complete and accurate reporting for, and management of, all areas of the accounting and finance departments.   Main tasks of the Temporary Finance Support role:

• Transaction Management: Records financial transactions, including payment receipts (BACS, cheques), claims payments, insurer settlements, and commission payments. Maintains a cash/float position for small expenses.
• Error & Risk Monitoring: Flags transactional discrepancies, reconciliation issues/speaks to the team
• Budgeting & Forecasting: Prepares and contributes to budget and forecast models; may finalise and submit for approval depending on seniority.
• Cashflow Monitoring: Tracks daily cash positions and ensures liquidity to meet claims, insurer settlements, and operational costs.
• Bordereaux Reporting: Produces and submits monthly bordereaux to insurers for premiums and cancellations.
• Reconciliations: Completes monthly bank reconciliations and insurer/broker account reconciliations.
• Supplier Management: Processes supplier invoices, monitors payment terms, and maintains suppliers.
• Month-End / Year-End Close.
• Financial Reporting: Prepares management accounts and other internal performance reports.
• Tax & IPT: Calculates and submits Insurance Premium Tax (IPT) returns. Handles corporation tax filings.
• Regulatory Reporting: Completes FCA regulatory returns (e.G., RegData) and other compliance submissions.
• Audit Support: Prepares audit schedules, evidence, responds to auditor queries, and resolves audit findings.
• Staff & Payroll Functions
• Payroll Processing: Calculates and processes monthly payroll, including salaries, bonuses, overtime, and deductions (PAYE, NICs, pensions).
• Pension Administration: Handles auto-enrolment, adjusts pension contributions, liaises with pension providers, and reconciles pension accounts.
• Employee Benefits: Manages taxable benefits (e.G., Company car)
• Bonus Schemes: Calculates and processes staff bonus and commission payments.
• HR Financial Data Support: Maintains accurate financial records for employees to support HR and compliance needs.

  Temporary Finance Support role (3 month contract) Ringwood BH24 Monday - Friday Salary £19 / £20 per hour (DOE)

Our client is a well-established independent heating spares merchant serving both trade and domestic customers. They're looking for a friendly, reliable and motivated Customer Advisor / Trade Counter Assistant to join the team in Poole. If you enjoy working with people, thrive in a busy environment and take pride in delivering excellent customer service, we'd love to hear from you.   Location: Poole, Dorset Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:00am – 5:00pm Alternating Winter Saturdays: 8:30am – 12:00pm Salary: £30,000 - £35,000   Key Responsibilities of the Customer Advisor / Trade Counter Assistant:

• Answering customer telephone enquiries
• Responding to customer emails
• Serving trade and retail customers on the counter
• Booking goods in and out using Sage
• Processing customer orders and quotations
• Assisting with stock control and maintaining a tidy branch
• Providing excellent customer service at all times

  What We're Looking For in a Customer Advisor / Trade Counter Assistant:

• Excellent communication and customer service skills
• A positive, can-do attitude
• Good IT skills
• Ability to work both independently and as part of a team
• Organised with good attention to detail
• Previous trade counter, plumbing, heating or merchant experience is desirable but not essential, as full training will be provided for the right candidate.

  What We Offer:

• Competitive salary (depending on experience)
• Company pension
• 20 days annual leave plus Bank Holidays
• Full training and ongoing support
• Friendly, supportive team environment
• Long-term career opportunities within a growing independent business

  If you're looking for a varied role where no two days are the same and you enjoy helping customers, we'd love to hear from you.   Benefits:

• Casual dress
• Free parking
• On-site parking

trade counter assistant, customer advisor, trades, heating, plumbing

We are currently recruiting for an Administrator to join a busy and growing team within the haulage sector. This is an excellent opportunity for someone looking to work in a fast-paced office environment and develop a strong understanding of transport administration.   The successful candidate will initially focus on administrative duties, data entry and maintaining accurate records, with full training and support provided. As your knowledge and confidence develop, the role will gradually progress to include handling telephone queries and supporting the wider transport operation.   Salary: £26,000 to £30,000 per annum Hours: Full-time, 37.5 hours per week Holiday: 20 days annual leave + Bank Holidays Free parking on site Modern open plan office   Key Responsibilities of the Administrator

• Complete day-to-day administrative tasks to support the transport and haulage operation.
• Accurately enter and update transport, delivery and customer information on internal systems.
• Process and maintain transport-related paperwork and records.
• Assist with keeping schedules, job details and system information up to date.
• Gradually develop responsibility for handling telephone queries from customers and drivers.
• Liaise with drivers, customers and colleagues to support daily operations.
• Provide general office support and take on additional duties as your knowledge develops.

  Key Competencies & Skills of the Administrator

• Strong attention to detail with a high level of accuracy when entering transport and customer information.
• Good organisational and time-management skills, with the ability to prioritise tasks in a busy environment.
• Confident using computers and willing to learn new systems.
• Good written and verbal communication skills, with the confidence to communicate professionally
• Reliable, self-motivated, adaptable and able to work effectively as part of a team
• Positive and professional attitude with a willingness to learn and develop.
• A genuine interest in the haulage industry and an eagerness to learn how transport operations work.

  If you are looking for an administrative role where you can develop valuable skills and progress within a supportive team, we would love to hear from you.

As the Stock Controller you will be responsible for maintaining accurate stock records, ensuring all warehouse material aligns precisely with system inventory. This includes arranging daily stock checks, conducting investigations, and managing the day to day operation of the cycle count programme.   The Stock controller also provides support to the Production Controller as required, contributing to the successful delivery of the daily operational plan.   Benefits for the Stock Controller:

• Salary of £30,000 per annum
• Office-based role, Monday-Friday, 8:30am-5:00pm
• 23 days annual leave plus Bank Holidays, increasing to 28 days with service
• Pension scheme – 5% employee contribution and 3% employer contribution (increasing with service up to 8%)
• Flexitime available
• Free onsite car parking
• Life assurance and income protection after 3 months
• Employee Assistance Programme
• 24-hour GP service
• Employee discount portal

  Duties for the Stock Controller:

• Maintaining stock accuracy and conducting detailed stock analysis
• Managing daily stock checks, including requests from multiple departments
• Proactively communicating with Sales regarding stock discrepancies or issues as they arise
• Supporting external auditors during annual stock audits
• Liaising closely with the warehouse team to resolve stock related queries
• Providing administrative support to the Production Team

  Candidate Competencies of the Stock Controller:

• Previous experience working within a stock control or inventory role
• Strong IT skills, including Microsoft Office (Word, Outlook, and Excel)
• Experience using Warehouse Management Systems (WMS)
• Knowledge of manufacturing environments would be advantageous
• Strong attention to detail with excellent organisational skills
• Ability to communicate effectively across multiple departments

  If you are an experienced Stock Controller looking for your next opportunity and would like to join an established business in Southampton, please apply today.   Stock control, Warehouse Management Systems, WMS, Stock checks, Inventory, Audits, Production, Warehouse, Supply chain, Logistics, Stock controller, Manufacturing, Metal

The Work Shop are delighted to be recruiting for an Operations Manager (Branch Manager)  for a growing global organisation based in Southampton in the import export market.   The Branch Manager leads the branch as a complete business – its people, customers, operations and results – and is accountable for a safe and engaged team, profitable growth, managing inventory, an efficient operation, compliance with the regional strategy and the service our customers depend on.   How results are achieved matters as much as the results themselves: the role requires visible, approachable, hands-on leadership, open communication and personal standard-setting on safety, quality, integrity and customer-centric approach.   As the successful Operations Manager ( Branch Manager)

• Salary up to £90,000 Monthly car allowance £800
• Southampton office
• Office based - 5 days per week. 8:30am – 5pm
• 23 days annual leave (plus Bank Holidays) rising to 28 with service
• Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
• Flexi time – system allows you to accumulate hours to be taken in that month or following month(subject to approval) ( 8 hours Max in any month)
• Free car parking
• Life assurance and income protection after 3 months
• Employee Assistance Programme

  Duties for the Operations Manager (Branch Manager) Leading and developing the team

• Lead, motivate, train and develop personnel, and create an environment where people feel safe, respected, listened to and able to do their best work.
• Set clear expectations and objectives for every role; hold regular one-to-ones and honest, timely performance conversations, recognising good work and addressing underperformance, early and fairly. Communicate openly and regularly.
• Recruit, induct and retain the right people, and build the skills mix, cross-training and succession the branch needs.
• Coach and develop people. Agree development plans, support internal progression, and provide consultation, counselling and guidance to employees.
• Handle employee relations matters promptly and consistently with HR; act as a role model for our values and challenge behaviour that falls below our standards, whoever it comes from.

Customers and commercial growth

• Collaborate with the senior management team to develop and implement business strategies, goals and objectives to improve sales, profit, performance and productivity levels.
• Ensure sales targets are met, monitor budgets and motivate the team to attain objectives.
• Develop and maintain relationships with customers, identify their needs and consistently deliver excellent customer service and value-added proposals; visit customers regularly with the sales team.
• Evaluate local market conditions, competitor activity and pricing, and pursue new business – new customers, industries and products.

Operations, warehouse and inventory

• Ensure orders are processed and despatched accurately, safely and on time, to the lead times promised to the customer. Improve workflow and operational performance.
• Ensure material traceability and certification is maintained without exception, and that quality accreditations are held and audits passed.
• Prepare appropriate Capex requirements and justification for new/additional equipment, and manage approved projects.
• Manage inventory – availability, stock turn, accuracy, stock takes, ageing and excess. Maintain relationship with key suppliers, visit suppliers with the supply chain team where required.

Financial and business management

• Develop a growing and profitable business which provides a return on capital consistent with company objectives.
• Manage the branch profit and loss account – sales, margin, costs, headcount and overheads – within budget, and manage working capital including inventory and debtors.
• Prepare accurate budgets, forecasts and business cases, and explain and act on variances quickly.
• Regularly report KPIs and ACE metrics.

Compliance, safety governance and risk

• Ensure compliance with health and safety regulations, environmental requirements, company policies, and industry standards.
• Be personally accountable for the safety of everyone on site – employees, agency staff, contractors, drivers and visitors – and for plant protection. Lead by example and always follow the rules set for others.
• Carry out and act on regular safety walks, involving the team in finding the solutions, and build a culture where near misses and hazards are reported without fear of blame.
• Investigate incidents to root cause, close actions out and share the lessons learned.
• Ensure that conditions and equipment are maintained to the highest level both in the Warehouse and Office.
• Ensure adherence to the quality management system and applicable specifications and approvals, and to export control, sanctions and customs obligations.
• Maintain emergency and business continuity arrangements, meet data protection obligations, and escalate significant risks promptly.

Working as one team

• Ensure cooperation within all departments, and work as one team with other branches, regions and central functions rather than optimising the branch in isolation.
• Turn the regional strategy into a branch plan with clear actions and targets the team understands, and share stock, spare capacity, sales leads and what works well with other branches.
• Take part in cross-site projects and system rollouts, lead the team constructively through change, and work effectively across time zones, languages and cultures.

  Essential

• Strong interpersonal and leadership skills, with a coaching, people-orientated style.
• Ability to understand financial metrics – profit and loss, margin, stock turn and return on capital.
• Fluent in the local language of the branch with business English for the group; full driving licence and willing to travel to customers/suppliers and other sites.

Desirable

• 5+ years in a senior management role or similar.
• Track record of delivering sales and profit growth, and of developing people who have progressed.
• Experience in metals distribution, with knowledge of speciality metals and product forms.
• Understanding of material certification and traceability, and of quality systems (ISO 9001, AS9100/AS9120).
• Experience of value-added processing, just-in-time programmes and continuous improvement or Lean.

  As a Operations Manager (Branch Manager)  you will be required to work Monday-Friday 8:30am-5pm. The salary for the position is upto £90,000 and benefits include 23 days holiday + Bank Holidays, free parking and life assurance and income protection after 3 months.   Operations Manager, Branch manager, Compliance, Financial and Business Management, Operations warehouse and Inventory,  Leading and development of Team, Metals, Import Export, Health nnd Safely, Profit and Loss, margin

Reporting to the Managing Director   Purpose of General Sales Manager (Technical) To promote the company, its products and services, ensuring a level of sales to meet the company budget and objectives.   Main Job Requirements Technical Sales Manager

• To identify and actively pursue sales opportunities and secure orders for  products.  This will include quotations, tenders, customer liaison and all sales activities for distributors and customers based through the UK.
• Achieve growth and hit sales targets.
• Design and implement strategic business plans that expand the customer base and ensure continuous strong presence.
• Develop and implement new sales initiatives, strategies and programmes.
• Support/develop distribution channels.
• Prepare reports as needed.
• Identify and bring to market new products.
• Attendance will be required at Exhibitions where necessary.
• Recruiting, KPI setting, coaching and performance monitoring of sales representatives
• Manage the sales team and all sales/marketing activities

Team

• You will manage a small team of internal and external sales representatives. You will have an active input with our external marketing resource which we currently outsource

Marketing

• To acquire market intelligence concerning trends and competitor activity, keeping both sales and technical staff involved.

  To assist Marketing with:

• Preparation of literature
• Web Site Updates
• Social Media updates
• Exhibitions

  This is a predominantly an office position based UK at our Romsey site, there will be a degree of car travel involved, resulting in a requirement to stay away from home and work outside of normal office hours, and to some overseas travel.   If you are Sales manager that is able to manage a team and work within a technical field please do not hesitate to contact me to discuss   Electrical, Sales Account Manager, Field Sales Manager, Sales Engineer, Sales Account manager, Defence, Engineering, Commercial, Sales Engineer, Technical Manager, Batterie, MOD, Retail, Manufacturing

Are you looking an exciting and varied Account Executive role within a fast growing, entrepreneurial business offering lots of progression for the right person.  You will be working with creative and unique products to supply them into retailers in the UK and oversees   Duties and Responsibilities Include: Account Executive "Product as a Service" FMCG The ideal candidate will be ambitious, commercially minded, highly organised and confident dealing directly with customers. Previous account management experience would be beneficial, but we are equally interested in someone with strong potential or commercially minded graduate who is ready to step up into greater responsibility.   A genuine interest in craft is important to us. Ideally, we would like someone who enjoys or understands areas such as knitting, crochet, yarn, sewing, kids’ craft or general crafting. We want someone who can genuinely engage with the products and understand what will excite both buyers and consumers.   The role of Account Executive FMCG "Product as a Service" will include:

• Managing their own customer accounts
• Building strong relationships with buyers and customers
• Preparing quotations, presentations and range proposals
• Managing samples, product development and critical paths
• Following up opportunities and helping drive account growth
• Working closely with our design, operations and supply chain teams
• Supporting larger strategic accounts where required
• Identifying new product and sales opportunities

  Someone currently working as an Account Executive, Junior Account Manager, Assistant Buyer, Buyer’s Assistant or within a craft, gifting, stationery or consumer products business, Graduate in Marketing, Communication , Branding   Salary negotiable - £28,000- £35,000 Office hours are 08.30am to 5pm 22 Days holiday plus banks Free Parking   Could suit a commercially aware Graduate, Buying, Catergory Manager, Account Manager, Account Executive, Brand, NPD, Product as a service. Crochet, Yarn, Sewing, Kids’ Craft or general crafting Consumer Products, Hobby

A prestigious Aerospace company based in Verwood is looking for a full time Engineering Estimator to join their team. Do you have industry experience within Aerospace and looking for a fantastic opportunity to join a growing company.   We are looking for a candidate with strong communications skills, strives in a fast paced environment and able to handle multiple projects.   Key responsibilities of Engineering Estimator:

• Apprentice trained time served engineer with detailed hands-on specific manufacturing experience with an ever-changing product portfolio.
• Experience of AS9100 environment or similar quality environment
• Appropriate technical machining and quality knowledge using a variety manufacturing methods and materials.
• Detailed knowledge and understanding of OHSE in the workplace
• Successful implementation of positive change management projects
• Experience with CNC machining methods
• Problem solving ability
• Ability to understand timings on CNC machines
• Experience of leading continuous improvement strategy and implementing process improvements.
• Both turning and milling experience
• Proven history of working within a busy sub-contract machine shop environment

  The ideal Engineering Estimator:

• Must be able to interpret detailed engineering drawings
• Ability to complete quotations in a timely manner
• Good communication with customers and suppliers
• Understand method of production
• Understand machine tool capabilities
• Work with the team to make the best prices for both the business and the customer
• Good knowledge of machining practices
• Good knowledge of Microsoft Office software packages (Excel, Word etc.)
• Good communications skills

  Engineering Estimator Verwood BH31 Hours: Mon – Thurs 7:30am – 4:30pm and Fri 7:30am to 12:30pm Salary up to £60k  DOE