JOB SEARCH
The Work Shop are delighted to be recruiting for an Operations Manager (Branch Manager) for a growing global organisation based in Southampton in the import export market.
The Branch Manager leads the branch as a complete business – its people, customers, operations and results – and is accountable for a safe and engaged team, profitable growth, managing inventory, an efficient operation, compliance with the regional strategy and the service our customers depend on.
How results are achieved matters as much as the results themselves: the role requires visible, approachable, hands-on leadership, open communication and personal standard-setting on safety, quality, integrity and customer-centric approach.
As the successful Operations Manager ( Branch Manager)
- Salary up to £90,000 Monthly car allowance £800
- Southampton office
- Office based - 5 days per week. 8:30am – 5pm
- 23 days annual leave (plus Bank Holidays) rising to 28 with service
- Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
- Flexi time – system allows you to accumulate hours to be taken in that month or following month(subject to approval) ( 8 hours Max in any month)
- Free car parking
- Life assurance and income protection after 3 months
- Employee Assistance Programme
- Lead, motivate, train and develop personnel, and create an environment where people feel safe, respected, listened to and able to do their best work.
- Set clear expectations and objectives for every role; hold regular one-to-ones and honest, timely performance conversations, recognising good work and addressing underperformance, early and fairly. Communicate openly and regularly.
- Recruit, induct and retain the right people, and build the skills mix, cross-training and succession the branch needs.
- Coach and develop people. Agree development plans, support internal progression, and provide consultation, counselling and guidance to employees.
- Handle employee relations matters promptly and consistently with HR; act as a role model for our values and challenge behaviour that falls below our standards, whoever it comes from.
- Collaborate with the senior management team to develop and implement business strategies, goals and objectives to improve sales, profit, performance and productivity levels.
- Ensure sales targets are met, monitor budgets and motivate the team to attain objectives.
- Develop and maintain relationships with customers, identify their needs and consistently deliver excellent customer service and value-added proposals; visit customers regularly with the sales team.
- Evaluate local market conditions, competitor activity and pricing, and pursue new business – new customers, industries and products.
- Ensure orders are processed and despatched accurately, safely and on time, to the lead times promised to the customer. Improve workflow and operational performance.
- Ensure material traceability and certification is maintained without exception, and that quality accreditations are held and audits passed.
- Prepare appropriate Capex requirements and justification for new/additional equipment, and manage approved projects.
- Manage inventory – availability, stock turn, accuracy, stock takes, ageing and excess. Maintain relationship with key suppliers, visit suppliers with the supply chain team where required.
- Develop a growing and profitable business which provides a return on capital consistent with company objectives.
- Manage the branch profit and loss account – sales, margin, costs, headcount and overheads – within budget, and manage working capital including inventory and debtors.
- Prepare accurate budgets, forecasts and business cases, and explain and act on variances quickly.
- Regularly report KPIs and ACE metrics.
- Ensure compliance with health and safety regulations, environmental requirements, company policies, and industry standards.
- Be personally accountable for the safety of everyone on site – employees, agency staff, contractors, drivers and visitors – and for plant protection. Lead by example and always follow the rules set for others.
- Carry out and act on regular safety walks, involving the team in finding the solutions, and build a culture where near misses and hazards are reported without fear of blame.
- Investigate incidents to root cause, close actions out and share the lessons learned.
- Ensure that conditions and equipment are maintained to the highest level both in the Warehouse and Office.
- Ensure adherence to the quality management system and applicable specifications and approvals, and to export control, sanctions and customs obligations.
- Maintain emergency and business continuity arrangements, meet data protection obligations, and escalate significant risks promptly.
- Ensure cooperation within all departments, and work as one team with other branches, regions and central functions rather than optimising the branch in isolation.
- Turn the regional strategy into a branch plan with clear actions and targets the team understands, and share stock, spare capacity, sales leads and what works well with other branches.
- Take part in cross-site projects and system rollouts, lead the team constructively through change, and work effectively across time zones, languages and cultures.
- Strong interpersonal and leadership skills, with a coaching, people-orientated style.
- Ability to understand financial metrics – profit and loss, margin, stock turn and return on capital.
- Fluent in the local language of the branch with business English for the group; full driving licence and willing to travel to customers/suppliers and other sites.
- 5+ years in a senior management role or similar.
- Track record of delivering sales and profit growth, and of developing people who have progressed.
- Experience in metals distribution, with knowledge of speciality metals and product forms.
- Understanding of material certification and traceability, and of quality systems (ISO 9001, AS9100/AS9120).
- Experience of value-added processing, just-in-time programmes and continuous improvement or Lean.
Job Features
| Job Category | Operations |
| Salary | £80,000 - £90,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3788/36 |
Full Time, Part Time
Ringwood
Posted 3 days ago
We are a busy Recruitment Agency based in Ringwood working to source talent on behalf of a range of companies across the South Coast on both a permanent and temporary basis.
We are looking for a pro-active administrator to provide support to our busy Recruitment Consultants and to assist with our Marketing activities and help with the smooth running of the business. Recruitment is a busy and extremely fast paced sector and this role is crucial to ensure the process runs smoothly and seamlessly.
Duties will involve:-
Marketing
- Support the Director to implement and execute the overall Marketing strategy
- Design and send interesting and creative mail shots through the companies CRM
- Create engaging content for LinkedIn using Canva.
- Creating eye-catching advertisement cards for our window displays, advertising our current vacancies and services.
- Working with the Director to curate quarterly Newsletters for clients (using Zoho), typically consisting of 4 short topics.
- Actively suggest new ways of promoting our services via marketing activities – suggest new and engaging campaigns.
- Source and order promotional merchandise
- Post new jobs on various job boards and social media as well as company website ensuring job descriptions are SEO’d and anonymised.
- Reference all new temporary workers and support consultants with issuing right to work checks and contract paperwork.
- Book and coordinate Networking events for consultants.
- Book and arrange company events such as Christmas party
- HR Admin - record sickness, holiday and update Calanders
- Work with external suppliers such as telecoms providers, IT Company and support with infrastructure. Work with job board providers.
- Arrange Bi Monthly HR Forum – send all related marketing and collate attendees as well as issue invites.
- Website administration
- Speak to candidates who have registered as job seekers and upload on to CRM system
- Respond to incoming enquiries from candidates
- Respond to job applications
- Work with consultants to actively engage and source candidates for various roles.
- Good level of IT
- Strong Administrator - ideal back ground would be an office manager, administrator, marketing coordinator
- Outgoing personality with strong communication skills
- Organised, methodical
- Creative flair with ability to write engaging content
Job Features
| Job Category | Office & Administration, Sales & Marketing |
| Salary | £27,000 |
| Working Hours | Full time or Part time |
| Contract Type | Permanent |
Reporting to the Managing Director
Purpose of General Sales Manager (Technical)
To promote the company, its products and services, ensuring a level of sales to meet the company budget and objectives.
Main Job Requirements Technical Sales Manager
- To identify and actively pursue sales opportunities and secure orders for products. This will include quotations, tenders, customer liaison and all sales activities for distributors and customers based through the UK.
- Achieve growth and hit sales targets.
- Design and implement strategic business plans that expand the customer base and ensure continuous strong presence.
- Develop and implement new sales initiatives, strategies and programmes.
- Support/develop distribution channels.
- Prepare reports as needed.
- Identify and bring to market new products.
- Attendance will be required at Exhibitions where necessary.
- Recruiting, KPI setting, coaching and performance monitoring of sales representatives
- Manage the sales team and all sales/marketing activities
- You will manage a small team of internal and external sales representatives. You will have an active input with our external marketing resource which we currently outsource
- To acquire market intelligence concerning trends and competitor activity, keeping both sales and technical staff involved.
- Preparation of literature
- Web Site Updates
- Social Media updates
- Exhibitions
Job Features
| Job Category | Sales & Marketing |
| Salary | £60,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4860/5 |
Are you looking an exciting and varied Account Executive role within a fast growing, entrepreneurial business offering lots of progression for the right person. You will be working with creative and unique products to supply them into retailers in the UK and oversees
Duties and Responsibilities Include: Account Executive "Product as a Service" FMCG
The ideal candidate will be ambitious, commercially minded, highly organised and confident dealing directly with customers. Previous account management experience would be beneficial, but we are equally interested in someone with strong potential or commercially minded graduate who is ready to step up into greater responsibility.
A genuine interest in craft is important to us. Ideally, we would like someone who enjoys or understands areas such as knitting, crochet, yarn, sewing, kids’ craft or general crafting. We want someone who can genuinely engage with the products and understand what will excite both buyers and consumers.
The role of Account Executive FMCG "Product as a Service" will include:
- Managing their own customer accounts
- Building strong relationships with buyers and customers
- Preparing quotations, presentations and range proposals
- Managing samples, product development and critical paths
- Following up opportunities and helping drive account growth
- Working closely with our design, operations and supply chain teams
- Supporting larger strategic accounts where required
- Identifying new product and sales opportunities
Job Features
| Job Category | Office & Administration |
| Salary | £28,000 - £35,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 7649/16 |
We are currently recruiting for a Driver’s technician to join a national construction equipment hire company – you must have a full clean drivers’ licence. As a Driver/Technician, you will be responsible for delivering, demonstrating and collect the equipment we hire out to customers and suppliers.
Driver Technician duties:
- Deliver, demonstrate, and collect equipment safely and professionally
- Liaise with sales and depot teams to meet customer requirements
- Maintain and service all equipment to minimum quality standards
- Conduct daily vehicle checks and report any defects
- Keep the depot organised, clean, and secure
- Complete all start and finish of hire documentation accurately and on time
- Identify potential new customers or sites and alert your line manager
- Load and transport equipment safely in compliance with legislation
- Follow all company health and safety procedures and report any concerns
- Carry out any other reasonable duties to support depot operations
- You must be practical with a good eye for detail
- You must have a full, clean driving licence
- Positive demeaner with a can-do attitude
- Be a good team player
- Understanding of Microsoft Office including word and be able to maintain an inbox
Job Features
| Job Category | Warehouse |
| Salary | £27,000 |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 3249/32 |
A prestigious Aerospace company based in Verwood is looking for a full time Engineering Estimator to join their team. Do you have industry experience within Aerospace and looking for a fantastic opportunity to join a growing company.
We are looking for a candidate with strong communications skills, strives in a fast paced environment and able to handle multiple projects.
Key responsibilities of Engineering Estimator:
- Apprentice trained time served engineer with detailed hands-on specific manufacturing experience with an ever-changing product portfolio.
- Experience of AS9100 environment or similar quality environment
- Appropriate technical machining and quality knowledge using a variety manufacturing methods and materials.
- Detailed knowledge and understanding of OHSE in the workplace
- Successful implementation of positive change management projects
- Experience with CNC machining methods
- Problem solving ability
- Ability to understand timings on CNC machines
- Experience of leading continuous improvement strategy and implementing process improvements.
- Both turning and milling experience
- Proven history of working within a busy sub-contract machine shop environment
- Must be able to interpret detailed engineering drawings
- Ability to complete quotations in a timely manner
- Good communication with customers and suppliers
- Understand method of production
- Understand machine tool capabilities
- Work with the team to make the best prices for both the business and the customer
- Good knowledge of machining practices
- Good knowledge of Microsoft Office software packages (Excel, Word etc.)
- Good communications skills
Job Features
| Job Category | Manufacturing |
| Salary | Up to £60,000 DOE |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 2264/45 |
A prestigious Aerospace company based in Verwood is looking for a highly driven Despatch Manager to lead the despatch operations. This is a full-time position based on the shop floor of a very busy Engineering Company.
This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.
You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.
Responsibilities of the Despatch Manager:
- Lead and manage the day-to-day operation of the Despatch Department
- Prioritise workload to ensure all customer delivery deadlines are met
- Supervise, support, and develop the despatch team to maximise performance
- Set clear expectations and maintain accountability within the team
- Identify training needs and support ongoing skill development
- Oversee the accurate preparation and despatch of all customer orders
- Ensure all orders are correctly invoiced and aligned with customer requirements
- Coordinate and monitor subcontract treatment processes
- Maintain accurate despatch logs, treatment records, and monthly reporting
- Oversee stock allocation and organisation within the department
- Maintain high standards of housekeeping and FOD prevention
- Communicate proactively with internal departments to avoid delays
- Respond quickly and effectively to changing production and customer priorities
- Background in engineering, manufacturing, or logistics/despatch
- Experience coordinating subcontract processes or production flow
- Leadership experience managing teams in a fast-paced environment
- Excellent organisational skills and ability to manage competing priorities
- High attention to detail and commitment to accuracy
- Confident working under pressure while maintaining performance
- Strong communication skills across teams and levels
- Proactive problem-solver who takes ownership of outcomes
- Good IT skills, including Microsoft Excel and Outlook
Job Features
| Job Category | Warehouse |
| Salary | £40,000 |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 2264/46 |
Full Time
Fordingbridge
Posted 6 days ago
Office based Mon to Friday Full-time or Part- Time- in everyday.
27.5 days Holiday Official Close down for one week in August Flexi-time, Pension, Company Events
Are you currently looking for a fast paced, interesting and busy new role working for a well established, family run business in Fordingbridge. Our client provides high-quality technical guidance, solutions and advise to a wide range of clients within the construction sector and are currently looking for a Client Liaison Coordinator.
This role is a pivotal, client facing position which requires strong communication and coordination skills, liaising with external and internal teams to ensure delivery of services. You will develop a deep understanding of a wide range of clients and their specific requirements long with a detailed knowledge of the consultants workflow and commitments. As a Client Liaison Coordinator you will work across several projects at once and ensure that work is maintained to the highest quality, on time and within budget.
Duties of Client Liaison Coordinator will involve:-
- Receive initial enquires for new work from clients by email and phone
- Set up quotations within the CRM software and allocate to colleagues for their preparation
- Liaise with clients for further information if required to prepare a detailed quote
- Monitor progress of quotations to ensure they are sent out within preferred timescales.
- Check and issue quotations to clients
- Respond to client queries about quotations
- Accept new instructions from client
- Check all materials have been received, liaise with clients and other professionals to allocate projects to colleagues•
- Liaise with internal teams and clients to agree delivery dates for reports/services
- Allocate new projects to consultants and support progress of projects
- Ensure we hit target dates for deliverables, keeping client updated of any variations
- Have regular ‘catch ups’ with consultants to maintain smooth work flow and identify and issues at an early stage
- Delegate administrative/drawing tasks to members of the support team
- Oversee the central mail inbox, maintaining an overview of ongoing and potential incoming work
- Oversee consultants workloads to ensure we can meet target dates
- Be the main point of contact in the office for project queries
- Identify potential issues at an early stage and work to alleviate or mitigate these
- Liaise with external suppliers and support providers
- Maintain effective working relationships with colleagues
Job Features
| Job Category | Office & Administration |
| Salary | £30,000 - £32,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 1296/19 |
Our client is looking for a temp to perm Administrator to work in Plant and Vechicles for a major construction company based in Ringwood.
ADMINISTRATOR – PLANT & VEHICLES
REPORTING TO:
PLANT MANAGER
JOB PURPOSE & CONTRIBUTION TO THE ORGANISATION Administrator:
To maintain accurate records for the provision of plant / vehicles across sites, both owned and those gathered from the supply chain.
ROLE ACCOUNTABILITIES (Specific accountabilities for the role) Administrator:
- Liaise with site teams to ensure timely updates on hiring of plant.
- Keep accurate records to support the accounts and HSQE department.
- Update the commercial vehicle service & maintenance records, and advise the plant yard team of repairs.
- Instigate bookings for repairs and maintenance for vehicles.
- Inputting PlantMinder timesheets.
- Provide admin support to plant and vehicle coordinator.
- Represent the company in a professional manner.
- Understand our business strategy; and our role in achieving our business priorities.
- Embrace our guiding principles; confront those, whose behaviours do not reflect them.
- Question how we do things, promote our Right Works culture of continuous improvement.
- Give and receive feedback regularly; inviting and offering challenge.
- Be clear about our responsibilities; strive to deliver expectations; take time to plan and reflect.
- Help others to succeed, create opportunities to learn. Recognise their achievements.
- Uphold HSQE standards and keep pushing to raise them.
- Always intervene if we see somebody’s health or safety at risk; endorse this behaviour in our team.
- Familiarise ourselves with company policies and procedures; ensure compliance; suggest and encourage improvements.
- Understand how behaviour impacts our reputation; listen to and respond to customers’ feedback to improve performance and build long term relationships.
- Confront behaviours that do not support an inclusive environment.
Job Features
| Job Category | Office & Administration |
| Salary | £13.46 per hour |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 130/21 |
