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We are looking for an experienced, commercially minded Account Manager on behalf of our client to take ownership of the day-to-day management and commercial performance of a portfolio of key national major FMCG retail customers. This is a hands-on role, responsible for ensuring that the retail customers receive an excellent level of service while managing the commercial detail behind each account- including pricing, costs, margins, volumes, trade plans, forecasting, modelling and new line submissions.   Customer & Account Management Commercial Management Trade Planning & Promotions New Lines & Product Development Forecasting, Volumes & Reporting Internal Coordination   Candidate Profile Account Manager FMCG We are looking for someone who is commercially sharp, organised and confident dealing directly with major retail customers.   Essential for Account Manager FMCG

• Experience in an Account Management or Commercial role, ideally within FMCG, retail, wholesale or a related environment.
• Experience dealing with major retailers or large commercial customers.
• Strong commercial understanding, including pricing, costs, margins and volumes.
• Excellent Excel and numerical skills.
• Ability to build and maintain strong customer relationships.
• Highly organised with excellent attention to detail.
• Comfortable managing multiple customers, deadlines and priorities.
• Strong communication and negotiation skills.
• Proactive approach — someone who takes ownership rather than waiting to be asked.
• Ability to work confidently with both customers and internal teams.
• Worked on new product launches rather than managing established accounts only

  Desirable for Account Manager FMCG

• Experience working with retailers such as Poundland, Asda, B&M, Home Bargains, Tesco, Sainsbury's or similar.
• Experience with new line submissions and retail customer systems.
• Experience building commercial models and forecasts.
• FMCG, consumer goods or branded/product-led business experience.

  The Person for Account Manager FMCG The ideal candidate will be:

• Commercial – understands that sales are only valuable when they generate profitable growth.
• Organised – able to keep on top of multiple customers, actions, deadlines and commercial details.
• Proactive – spots issues and opportunities before they become problems.
• Confident – comfortable speaking to buyers and senior customer contacts.
• Numerate – able to work confidently with costs, pricing, margins, volumes and commercial models.
• Accountable – takes ownership and follows things through.
• Practical – happy getting into the detail and making things happen rather than simply managing from a distance.
• Growth-focused – looks for ways to increase sales, improve distribution, launch new lines and develop customer relationships.

  Reporting Structure Reports to: Sales Director Key working relationships: MD, Sales Director, Finance, Operations, Supply Chain and Product teams. Key Performance Indicators   Why This Role Matters Account Manager FMCG This is an important role within the business. We are looking for someone who can take real ownership of the key retail accounts and become a trusted extension of the commercial team. The opportunity is not simply to manage orders and answer customer emails. It is to understand each account commercially, manage the detail, build the relationship and actively help grow profitable sales. The successful candidate will give the Sales Director the capacity to spend more time on strategic customer development and new business, while giving the MD greater capacity to focus on the overall growth and development of the company. In short: own the detail, protect the margin, look after the customer and find opportunities to grow the account.   Retail, Poundland, Asda, B&M, Home Bargains, Tesco, Sainsbury's, Commercial, Buyer Category Manager, Product Development, Reporting, Forecasting

Client Sales Coordinator   Office based Monday to Friday  Full-Time or Part-Time (in everyday) 27.5 days Holiday Official Close down for one week in August Flexi-time, Pension, Company Events   Are you currently looking for a fast paced, interesting and busy new role working for a well established, family run business in Fordingbridge.   The role will involve working to support the business across various UK wide construction projects to ensure delivery is on time, within agreed cost and of the correct quality standard   Duties will include:- Client Sales Coordinator

• Coordinating and liaising with clients, architects, planners and various other professionals
• Setting up new projects, reviewing and checking information and working closely with project consultants.
• Gathering and collating all necessary information from clients as required
• Organise site visits and meetings and collate supporting material requited by the project consultant to attend a site
• Prepare relevant MS Word report templates for Project Consultants
• Accurately Proofread and cross reference reports / documents and plans
• Managing on-going, non-technical communications, responding to initial queries from clients and updating project activity records.
• Transmitting final reports / documentation and plans to clients when signed off/instructed by consultants.
• Preparing and issuing  invoices to clients
• Answering the telephone, assisting callers where possible, directing calls as appropriate to colleagues and taking accurate messages
• Assisting Officer Manager / Senior Administrator with general administrative tasks as requested when workloads permit or require

  Your Background as Client Sales Coordinator:

• IT competency in MS Word and Excel, database experience would be useful.
• Excellent verbal and written communication skills, a flexible, friendly, positive, proactive and solution driven approach are essential.
• An ability to remain calm, strong organisational skills and an eye for detail are all essential skills to succeed in this role.

  Experience within a similar role is preferred, but the company is happy to invest and train someone with the right aptitude and encourage training of new or improvement of existing relevant skills.   Salary is £30,000- £32,000 per annum pro rata 25 days holiday plus banks Free Parking   Scheduling, Coordination, Organisation, Excel, Database, Administrator, Proactive, Reports, Commercial, Excel

Our client, a well-established and growing business based in Fordingbridge, is seeking a reliable and hardworking Warehouse Assistant to join their team. This is an excellent opportunity for someone looking for a long-term role with the potential to secure permanent employment and develop new skills.   As a Warehouse Assistant, you will play a key role in supporting the day-to-day operations of the warehouse and installation team. Duties will include:   Job duties of the Warehouse Assistant:

• Maintaining a clean, safe, and organised warehouse environment
• Receiving and checking deliveries
• Loading and unloading company vehicles
• Preparing and packing items for courier dispatch
• Picking stock and materials for upcoming installations
• Assisting with the assembly and preparation of display stands and units (full training provided)

  The successful Warehouse Assistant will:

• Hold a full UK driving licence (essential)
• Be physically fit and comfortable with manual handling duties
• Have a positive attitude and strong work ethic
• Be reliable with excellent timekeeping
• Be eager to learn and develop new skills
• Hold a forklift licence (desirable but not essential)

  Monday to Friday, 8:00am – 4pm Immediate Start Available Temp to Perm Opportunity   If you're looking for a varied, hands-on role with genuine long-term prospects, we'd love to hear from you.

Are you immediately available and able to start a new, temp to perm, full-time role? We have a fantastic opportunity to be a part of one of the most renowned brands in the UK, in a fun and friendly office environment! Our fantastic client based in Ringwood requires a number of Customer Service Consultants to start in September, working on behalf of their Luxury Chocolate Campaign on the run up to Christmas. Full office based training is provided in Ringwood but hybrid is available after you are at full competency. Don't have any office based experience? Not a problem! This is a great opportunity for candidates from Retail, Hospitality or Care backgrounds, looking to gain some office based experience. All backgrounds will be considered as long as you are polite, enthusiastic and enjoy dealing with people! Skills and Requirements of Customer Service Consultant:

• Excellent communication skills
• Excellent customer service skills
• Passion, energy and aspiration in line with Hotel Chocolat brand and values
• Empathy with a desire to offer resolution and 100% happiness to all our customers
• A natural ability to build rapport whilst working from call guide
• A natural ability to listen and communicate
• Self-Motivated and with an acceptance of responsibility got achieving personal targets and KPI’s
• A Confident and professional manner

Full training will be provided along with lots of great benefits including free chocolate and free parking! This will be 8 hours shifts, 40 hours per week. Shifts will be Monday to Friday between 8.30am and 8pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. May also include seasonal peak opening times. £12.80 per hour plus monthly bonus. This is paid weekly

A well-established manufacturing business who produces innovative fire protection products is looking for a reliable driver to use the company van to deliver and unload equipment mainly to construction sites in and around London.   The role will involve duties such as loading and unloading as well as supporting engineers on site to set up and install equipment as needed   The role will typically involve 2 or 3 daily drops/collections with early starts to arrive on site for approx. 8am around the UK   Position will also include warehouse duties on site in Ferndown depending on workload.   The role will work as part of the wider engineering team so you must be a great team player with good communication skills and a hands-on, can-do attitude.   You will not necessarily need any previous experience but will need to be practical and hands on with a personable and friendly outlook.   Monday to Friday only. Standard working week of 40 hours with OT available You must have a clean driving licence   Driver Ferndown BH22 Monday - Friday Salary £30k

Salary: Up to £30,000 basic + OTE circa £42,000 Full or part time hours considered We are recruiting for a motivated Sales Executive to join a growing business, focusing on lead generation, business development, and appointment setting. This is an excellent opportunity for someone looking to build a successful career in B2B sales. Working as part of the sales team, you'll identify prospective clients, generate qualified leads and book appointments for Account Managers through a variety of outbound sales techniques. You'll have the autonomy to develop your own approach, using telephone prospecting, email  campaigns, LinkedIn, networking and events to engage with decision-makers and create new business opportunities. Key Responsibilities

• Generate high-quality leads through proactive business development activity
• Make outbound sales calls to introduce services and qualify prospects
• Book qualified appointments for the field sales team
• Build relationships with key decision-makers
• Manage and maintain an accurate sales pipeline and CRM
• Follow up on enquiries and nurture potential customers
• Work towards lead generation, appointment-setting and sales KPIs
• Research target organisations and identify new opportunities
• Collaborate closely with the wider sales team to maximise conversion rates

Skills & Experience

• Previous experience in lead generation, business development, sales, telemarketing, appointment setting, inside sales or outbound sales would be advantageous
• Excellent communication and relationship-building skills
• Confident speaking with decision-makers over the phone and via email
• Self-motivated with a proactive approach to generating new business
• Strong organisational and time management skills
• Commercial awareness and a results-driven mindset
• Experience using CRM systems is beneficial

Personal Attributes We're looking for someone who is:

• Motivated by achieving targets and earning commission
• Positive, resilient and enthusiastic
• Curious and eager to learn
• Professional, organised and dependable
• A collaborative team player with a customer-focused approach

What's on Offer

• On site Gym which can be used free of charge
• Private health care (After passed probation)
• Part - time hours considered 
• Uncapped earning potential
• Comprehensive training and ongoing development
• Clear career progression opportunities
• Supportive and collaborative working environment
• Excellent employee benefits following probation

Keywords: Sales Executive, Lead Generation Executive, Business Development Executive, Business Development Representative (BDR), Sales Development Representative (SDR), Outbound Sales, Appointment Setter, Telesales, New Business, B2B Sales, Prospecting, Lead Generation, Account Development, Sales

We are pleased to be working with a friendly and established company based in Romsey which is looking for a Blended Sales Executive.   This role will involve providing customers with help. Full training and support will be provided.   Key Responsibilities:

• Upselling and cross selling on every opportunity presented in order to increase revenue
• Identify and maximise sales opportunities through fact finding/need id, cross selling and up selling plus special promotions on a wide range of retail products
• Support customers wishing to purchase products via DRTV, often high value products, by using in depth product knowledge to best present the product and maximise different selling opportunities.
• Place customer orders and resolve all customer enquiries at first point of contact efficiently
• Record all customer contact details by telephone using in house systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times
• Predominantly inbound calls but warm dialling to outbound customers will also be required at times
• Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times
• Take ownership of personal development and performance
• Work as a team in a fast paced target driven environment

  Free parking is provided, and the company is a 5 minute walk from the Romsey train station.   Ideal Candidate:

• Effective communication - Can communicate effectively, both verbally and in writing. Can use listening and questioning techniques to make sure that they understand what is going on and can effectively transfer ideas and information
• Customer focus - Can provide a high level of service to customers. Has an active commitment to providing a service to all key client and customer groups.
• Work as part of a team - Can work co-operatively with team members and colleagues making positive and constructive contributions
• Respect for equality and diversity - Considers and shows respect for the opinions, circumstances and feelings of colleagues and members of the public, no matter what their position, background, circumstances, status or appearance.
• Problem solving - Gathers enough relevant information to understand specific issues and events. Uses information to identify problems and draw logical conclusions. Makes good decisions.
• Resilience -Shows reliability and resilience in difficult circumstances. Remains calm and confident, and responds logically and decisively in difficult situations
• Persuade and influence - Demonstrates the benefits of the product through recognising the customers’ needs and presenting information that allows the customer to make an informed decision on the benefits offered.

  Hours:

• Full time 40 Hours a week - 5 days a week including Saturday working - flexible shifts to be discussed at interview.
• Hybrid home working is available with this position subject to successful completion of induction/training including assessment in line with the Company policy.

Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor.   The Inbound Retention Advisor is responsible for speaking with customers who are considering cancelling their membership. The role focuses on understanding their reasons for leaving, resolving concerns where possible, and identifying suitable options to retain their membership while providing a positive customer experience.   This is an exciting opportunity to join a supportive and friendly team, offering long term opportunities and growth. A confident telephone manner and a passion for delivering first class customer service is required.   Key Responsibilities of the Retention Advisor

• Handle inbound calls from customers looking to cancel their membership.
• Understand the customer's reason for cancellation and identify appropriate retention opportunities.
• Clearly explain benefits, terms and available options.
• Use approved retention offers where appropriate to support customer retention.
• Process cancellations accurately when retention is not possible.
• Handle challenging or sensitive conversations professionally and empathetically.
• Maintain accurate customer records and update internal systems following each interaction.
• Work towards individual and team targets, including retention rates, call quality and customer experience.
• Use any remaining time between inbound calls to support the wider team with emails, customer queries and other administrative tasks as required.
• Identify recurring customer feedback and reasons for cancellation to support improvements.

  What We're Looking For in a Retention Advisor

• Strong communication and customer service skills.
• Confidence handling telephone-based customer conversations.
• A positive and solutions-focused approach.
• Ability to handle objections and difficult conversations professionally.
• Good attention to detail and accurate system use.
• Comfortable working towards performance and retention targets.
• Previous customer service, retention or sales experience would be beneficial but is not essential.

  Hours are 37.5 hours a week Monday - Friday, between the hours of 9am and 6pm (9-5 or 10-6)   Benefits £12.71 per hour Commission scheme Free parking

A prestigious Aerospace company based in Verwood is looking for a Despatch Packer to join the team. This is an full time position based on the shop floor of a very busy Engineering Company.   Responsibilities of the Despatch Packer:

• Pack and prepare components for safe and accurate shipment to customers and subcontractors
• Arrange and support the shipping process to meet delivery deadlines
• Carry out part marking for traceability using a variety of methods, including ink, vibro, and dot peen
• Ensure all part marking is completed accurately and to specification to avoid errors or scrap
• Assist in recording, organising, and maintaining stock within the department
• Monitor and maintain consumable stock levels
• Maintain a clean, safe, and organised working area
• Support other departments as required based on business priorities

    Key Skills and Experience of Despatch Packer:

• Strong attention to detail
• Ability to work accurately and methodically
• Adapt and react appropriately to ever changing business priorities
• Excellent communication, numeracy and IT skills
• Can do attitude
• Team Player

  Despatch Packer Hours: Mon – Thurs 7:30am – 4:30pm and Fri 7:30am to 12:30pm Salary £13 per hour