JOB SEARCH
The Work Shop are pleased to be working with an establish business in Salisbury which is recruiting for an experienced and detail-orientated Administrator to join their dynamic team.
The Administrator will play a vital role in sourcing, organising, and cataloguing materials needed to fulfil customer projects. The successful Administrator will ensure materials are procured and catalogued in a timely manner, with accurate pricing.
What’s in it for the Administrator?
- Competitive salary, £27.5K per annum and benefits package.
- Part-time hours available – Monday to Friday 30 hours per week
- Opportunities for career development and advancement.
- A collaborative and supportive work environment.
- Liaise with project managers and production planners to clarify procurement needs and maintain workflow efficiency
- Ensure timely and efficient delivery of materials for seamless project execution
- Assist with cataloguing, archiving, and storing materials, including items held at external locations
- Procure specialist items and commission work from relevant suppliers
- Negotiate best prices for purchases and ensure cost-effective procurement
- Monitor and flag delivery issues that may affect production or customer timelines
- Process purchase orders, approve invoices, and perform ad hoc tasks to support the Projects team
- Previous administrative or purchasing experience and ability to work to tight deadlines
- Numerate to enable economical and effective purchasing
- Strong organisational and time management skills.
- Excellent communication skills and ability to work with other departments
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Flexible, methodical and detail orientated with high levels of accuracy.
Job Features
| Job Category | Office & Administration |
| Salary | £27,500 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 6707/52 |
We are looking for a Multi-skilled Maintenance Engineer with strong mechanical and electrical skills to support the maintenance and improvement of our Client’s plastic pipe extrusion lines, plastic fabrication and tool making equipment. The ideal candidate will have hands-on experience working with machinery, haul-offs, cutters, vacuum tanks, and downstream equipment used in the production of plastic pipes (e.G., HDPE, PPR, PP) and plastic fabrications.
Essential Skills & Qualifications of Multi-skilled Maintenance Engineer:
- Recognised qualification in Electrical/Mechanical Engineering (e.G., NVQ Level 3, City & Guilds, HNC/HND).
- Proven experience in maintaining and troubleshooting plastic pipe extrusion or automated machinery (e.G., Single screw extruders, vacuum sizing tanks, haul-offs, cutting equipment would be advantageous).
- Strong fault-finding skills on PLC-based control systems, motors, sensors, and variable speed drives (VSDs).
- Understanding of hydraulic/pneumatic systems, cooling/chiller circuits, and pipe sizing equipment.
- Ability to work under pressure in a fast-paced, continuous production environment.
- Familiar with safe working practices and risk assessments.
- 18th Edition Electrical Wiring Regulations (if electrical bias).
- Experience with automation systems, PLC fault diagnosis (e.G., Siemens, Allen Bradley).
- Knowledge of lean manufacturing, 5S, TPM, or continuous improvement tools.
- Previous experience in the plastic pipe manufacturing industry (e.G., Water, gas, cable conduit) would be advantageous.
- Must be a car owner and driver
- Factory floor environment; exposure to noise, heat, and industrial machinery.
- Day shift, including the potential to include nights and weekends to be agreed in advance.
- Use of PPE and strict adherence to safety protocols is essential.
Job Features
| Job Category | Production |
| Salary | £32000 - £42500 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 4993/18 |
Full Time
Southampton
Posted 1 month ago
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally.
Responsibilities of a Customer Service Advisor:
- Handle customer enquiries via telephone and email in a professional manner
- Process all customer orders and maintain accurate and up-to-date records
- Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery
- Assist the internal Sales team with administrative duties and phone cover during peak times
- Carry out additional ad-hoc duties as required to support the business.
- Prior customer service experience, ideally within manufacturing
- Excellent written and verbal communication skills and ability to communicate effectively
- Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy
- Strong organisational, prioritising and problem-solving skills
- Conscientious, self-motivated, and able to work independently
- Strong team-working skills, contributing positively to a collaborative environment
- Patient, polite, and assertive approach
Job Features
| Job Category | Customer Services |
| Salary | £27,040 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 779/18 |
Job Title: Production Operative / Installer
Location: Romsey
Contract: Temp to Permanent
Overview:
Our client in Romsey is seeking a skilled Production Operative / Installer to join their team on a temp-to-perm basis. This hands-on role involves manufacturing high-quality technical furniture, preparing products for dispatch, and assisting with on-site installations both in the UK and potentially overseas.
Key Responsibilities Production Operative:
- Cut and drill aluminium extrusions using workshop tools
- Assemble and pack products to specification and high standards
- Build various console units and storage systems (from basic to advanced levels)
- Carry out goods inspection and sign-off procedures
- Liaise with internal teams and follow production schedules
- Assist in on-site installations, ensuring all items are packed securely and installed to customer satisfaction
- Follow health & safety procedures, both in the workshop and on-site
- Previous experience in manufacturing or assembly (aluminium work is desirable)
- Strong attention to detail and excellent organisational skills
- Good communication and team-working abilities
- Willingness to learn and adapt
- Must be a car owner with a full, clean driving licence
- Ability to travel for occasional overseas installations
Job Features
| Job Category | Production |
| Salary | £12.30 p/h |
| Working Hours | Full Time |
| Contract Type | Temp - Perm |
| Job ID | 3962/7 |
Full Time
Ringwood
Posted 2 months ago
Our client is looking for a proactive and organised Mortgage Case Manager to manage residential and buy-to-let mortgage applications from initial enquiry through to completion. You'll play a key role in coordinating with brokers, lenders, solicitors, and surveyors while ensuring a smooth and compliant process for all cases.
This is a role working within a specialist lending team, ideal for someone with financial services experience and excellent communication skills.
Key Responsibilities of Mortgage Case Manager:
- Manage mortgage applications from enquiry to completion
- Liaise with brokers, lenders, legal teams, and surveyors
- Accurately input and maintain client data in the CRM system (GDPR compliant)
- Perform Anti-Money Laundering (AML) checks and flag suspicious activity
- Conduct customer care calls to ensure smooth processing
- Attend internal and external (Teams-based) sales meetings
- Maintain CPD standards through training and market research
- Key information entry to lender portals and create checklists for cases
- Set review dates to drive retention and re-sale opportunities
- Support other departments with AML checks and specialist lending tasks
- Strong attention to detail and organisational skills
- Excellent verbal and written communication
- Confident using CRM systems and lender portals
- Ability to work under pressure and manage multiple cases
- Minimum 2 years’ experience in financial services preferred
- Motivated, dynamic, and forward-thinking
- Commission per case + team quarterly bonus
- 20 days holiday + bank holidays (rising to 25 with service)
- Buy/sell holiday scheme (up to 30 days)
- Healthshield cover (Tiered progression with service)
- Perkbox membership for lifestyle and wellness perks
Job Features
| Job Category | Accounting & Finance |
| Salary | £26,000 - £30,000 |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 2873/28 |
We are seeking a dynamic and experienced Production Manager to lead the manufacturing operations, with a strong focus on lean principles, continuous improvement, and quality control . The ideal candidate will have a proven track record in managing production teams, optimising processes, and ensuring timely delivery of high-quality products to mainly domestic but some international markets.
Key Responsibilities of the Production Manager:
- Lead, motivate, and develop production teams to achieve operational targets.
- Conduct regular performance reviews and training initiatives.
- Oversee daily production activities to ensure efficiency, quality, and cost-effectiveness.
- Collaborate with planning and procurement teams to align production schedules with demand forecasts.
- Monitor KPIs and implement corrective actions where necessary.
- Lean Manufacturing & Process Improvement
- Champion lean manufacturing initiatives (5S, Kaizen, Six Sigma, etc.).
- Identify and eliminate waste, reduce downtime, and improve throughput.
- Ensure documentation and packaging meet international standards.
- Ensure adherence to ISO standards and other relevant quality systems.
- Maintain compliance with health, safety, and environmental regulations.
- Proven experience (5+ years) in a production management role within a manufacturing environment.
- Understanding of lean manufacturing and continuous improvement methodologies.
- Experience managing export operations and international logistics
- Excellent leadership, communication, and problem-solving skills.
- Knowledge in ERP/manufacturing systems and/or production planning tools.
Job Features
| Job Category | Production |
| Salary | £30000 - £40000 DOE |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 6238/14 |
Full Time
Southampton
Posted 2 months ago
As a Planner/ Scheduler, you’ll be responsible for planning and organising vessel visits for our Technical Support team, ensuring travel and logistics align with both client and internal needs. You’ll work closely with major cruise clients, handle key administrative functions, and support our team with scheduling, documentation, inventory tracking, and report monitoring.
Benefits of Planner/Scheduler
- 22 days holiday +bank Holidays
- Cash Health Bupa
- 1 day working from home
- Now Pension Scheme 5%/3%
- Coordinate and schedule vessel visits for the Technical Support team, managing all travel and logistical arrangements.
- Act as the main liaison with cruise line clients ensuring professional and timely communication.
- Monitor and track completion and distribution of technical visit reports, ensuring deadlines are met.
- Maintain accurate records including visit logs, report submissions, and inventory of technical supplies.
- Provide administrative support to the Technical team, including tracking leave, ordering uniforms/tools, and onboarding new staff.
- Generate internal planning and performance reports and support general office operations as needed.
- Proven experience in scheduling, planning or administrative support, ideally within a marine or technical services setting.
- Strong organisational skills and the ability to manage multiple tasks with a high level of accuracy.
- Excellent communication skills and a confident, professional manner when dealing with clients and internal teams.
- Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
- Ability to work under pressure, meet deadlines, and adapt to changing priorities.
- A proactive team player with a trustworthy, flexible, and responsive approach to work.
Job Features
| Job Category | Office & Administration |
| Salary | £28000 - £30000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3673/15 |
Our client is a successful Accountancy Practice requiring a Client Services Manager to join their busy team.
The role of Client Services Manager will involve managing a portfolio of clients delivering accounts, tax, payroll and business advisory services. In addition to client service delivery, the role will also involve being focused on income targets, recoverability and the planning and coordinating of the commitments to clients.
Key responsibilities of the Client Service Manager:
- Manage a client portfolio ensuring efficient and timely completion of all tasks required
- Be recognised as the relationship manager for your portfolio of clients and coordinate all services that are required
- Maintain regulatory and Company standards
- Carry out annual fee reviews for clients within the portfolio in line with department fees
- Control budgets, chargeable hours and recoverability for the client portfolio
- Act in a professional manner, upholding the ethics of the Company, professional regulatory bodies and the Company policies and procedures
- Use appropriate software in order to improve efficiencies
- Organise and monitor own workflow to ensure work optimisation, whilst providing excellent client service
- Support other Client Service Managers with work flow peaks
- Motivate, mentor and encourage all members of the team to ensure they are reaching their potential
- Attend and contribute to weekly team meetings
- Act as an ambassador of Ward Goodman and actively promote services to existing and potential clients
- Implement initiatives and specific projects as instructed by the Directors/Senior
Job Features
| Job Category | Accounting & Finance |
| Salary | £40,000 - £45,000 |
| Working Hours | 09.00am - 17.30pm Monday to Friday |
| Contract Type | Permanent |
| Job ID | 1056/17 |
We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received.
Customer Service Consultant job specifications:
- Answer inbound telephone calls, respond to customer service emails and answer Live Chats to meet team service level agreement targets whilst delivering 100% Happiness to customers.
- Make outbound calls as required, either to reply to customers with queries, or to support targeted service campaigns as required.
- Respond to customer and client enquiries in a timely, courteous and helpful manner.
- Demonstrate the ability to troubleshoot and resolve issues using written communication.
- Manage multiple chat conversations at once while maintaining attention to detail and response quality.
- Deliver 100% Happiness whilst adhering to best practices to ensure every interaction considers cost efficiencies within the decision-making process
- Excellent communication skills both written and spoken.
- Ability to engage and motivate others through effective written communications
- Results driven, meeting or exceeding current KPI’s or targets.
- Effective in offering customers appropriate resolution whilst delivering 100% Happiness and supporting colleagues to do the same.
- Able to challenge processes and procedures to demonstrate better ways of working.
- Intermediate level of MS SharePoint, Excel, Word and Outlook.
- Ability to coach and mentor team members to increase knowledge and efficiency.
- Competent and knowledgeable with Elucid, Vocalcom and other in-house systems.
- Familiar with areas of Call Centre compliance including adherence to GDPR guidelines, and ensure that agents operate to required standards and requirements when talking to our customers.
- Communication skills - Email & Live Chat
Job Features
| Job Category | Customer Services |
| Salary | £12.30 p/h |
| Working Hours | Shift Pattern |
| Contract Type | Temp - Perm |
