JOB SEARCH
The Technical Support Analyst will work within the IT operations division and will be responsible for providing technical support across the organisation. This role will assist project planning and provides technical input on design and solution development and implementation.
Key Responsibilities of the Technical Support Analyst:
- Provide on-site IT support to local user base
- Assist in making the assigned project(s) delivered within time and budget
- Manage multiple and changing priorities daily
- Coordinate third party to troubleshoot issues
- Describe and reinforce skills to provide exceptional service
- Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs
- Configure, install, monitor and maintain client desktop software and hardware; support mobile workforce
- Take responsibility for own work and provide support to others in accomplishing their work
- •Perform other duties as assigned
- Create, modify and disable or delete User accounts with the correct security groups in a hybrid environment
- Take ownership on IT tickets in the ticketing system and work through them accordingly
- Good knowledge of Oracle Database structures and Reporting
- Demonstrate strong customer service attitude
- Solid communication skills
- Organised and has efficient time management skills
- Strong attention to detail
- Ability to work interdepartmentally
- Exercise strong critical thinking and problem-solving capabilities
- Proficient in Microsoft O365 Suite, Call Center unity desired
- Desktop and Laptop security encryption for Mac and PC.
- Active Directory Management, Cloud (Azure) and On-Prem
- Knowledge and Experience of VOIP
- Basic Networking experience (TCIP, LAN/WAN, Network Topology as it relates to desktop support).
- Bachelor’s degree in computer science, information systems, or equivalent real-world work experience
- 3+ years of experience supporting Microsoft desktop users in a helpdesk/networking support role
Job Features
| Job Category | Information Technology |
| Salary | up to £35000 DOE |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 1739/25 |
Our client a long-established manufacturing company based close to Romsey are currently looking to recruit for a Despatch Stores Operative.
Due to the nature of the role, candidates would need to be physically fit, as they will lift packages up to 30kg.
Main Job Requirements for Despatch Store Operative:
- To undertake the packaging and/or palletising of products for shipment to customers whilst following company procedures.
- Arranging collection of goods via logistics companies booking systems as required.
- Processing of despatch documentation.
- Assisting customers collecting goods from site.
- Loading and unloading of delivery/collection vehicles.
- Assisting stores department with picking of orders as required.
- Booking in of goods delivered to site via the stock control system.
- Maintaining high standard of workmanship at all times in accordance with ISO 9001:2008 quality standards.
- Always working in clean and tidy manner.
- A good level of fitness required as role requires individuals to be on their feet all day and involves some heavy lifting.
- Good working knowledge of general Health and Safety.
- Current forklift licence would be preferable.
- Familiarity with desktop computer software (e.g. Microsoft office applications)
- Self-motivated and to able to work as part of a team as well as independently.
- Punctual, approachable, business-like manner when dealing with other team members, contractors, and customers alike.
- Efficient and organized manner, especially when under pressure.
Job Features
| Job Category | Warehouse |
| Salary | £15 p/h |
| Working Hours | Full Time |
| Contract Type | Temp - Perm |
| Job ID | // |
We are recruiting for a Bookkeeper / Finance Assistant to join a successful business on a maternity cover fixed-term contract. This is a hands-on role ideal for someone with strong bookkeeping experience who enjoys managing day-to-day accounts, reconciliations, and transactional finance.
This opportunity would suit candidates with experience as a Finance Assistant, Accounts Assistant, or Bookkeeper looking for a varied role with exposure to broader finance duties.
Key Responsibilities of Finance Assistant:
- Daily bookkeeping and processing of financial transactions (payments, receipts, settlements)
- Maintain accurate financial records and support overall accounts administration
- Perform bank, insurer, and account reconciliations, resolving discrepancies
- Monitor cashflow and assist with payment runs
- Manage purchase ledger, supplier invoices, and payment schedules
- Prepare routine financial reports and monthly data submissions
- Handle finance queries and support smooth day-to-day running of the finance function
- Assist with month-end processes and reporting
- Support preparation of management accounts (desirable)
- Assist with tax, compliance, and audit requirements
- Provide support with payroll and employee-related finance administration
- Experience in a bookkeeping, finance assistant, or accounts assistant role
- Strong understanding of day-to-day accounts and transactional finance
- Confident with reconciliations, purchase ledger, and cashflow
- Good Excel and finance systems experience
- Highly organised with strong attention to detail
Job Features
| Job Category | Accounting & Finance |
| Salary | £30000 - £35000 |
| Working Hours | Full time |
| Contract Type | Maternity Cover |
| Job ID | 2485/8 |
Our client is an established and reputable property group with branches across the UK. Are you seeking a company committed to professionalism, client satisfaction and expertise in the UK property market? If you are looking to grow your career with a market leading company that offers progression this opportunity is for you.
The position of Senior Sales Consultant will involve growing the property register, by winning instructions and assisting the Branch Manager in maximising branch profit. You will have the ability to build an excellent rapport with clients delivering first class experience every time. You will be part of a highly motivated and target driven team.
Duties of the senior sales consultant will include:
- Identifying and maximising business opportunities
- Advertise properties, book property viewings and register applicants
- Delivering exceptional customer service over the phone and face to face
- Achieving personal and branch sales targets
- Introducing new business and building alliances within the local community through active networking.
- Being the stream of communication between client and vendor
- Building strong relationships internally and externally
- Preparing accurate property details and ensuring accurate data entry
- Deal with the sale of a property from viewing to completion
- Supporting the branch manager with ad hoc tasks
- Previous experience as a residential sales agent and a proven track record in securing new business.
- Valuation experience
- Excellent sales ability
- High level of customer service skills
- Good telephone manner and positive attitude
- The ability to negotiate
- Tenacity and be a self-starter with the drive to succeed
- Ability to build and nurture trusted relationships at all levels
- Be responsive to change
Job Features
| Job Category | Sales & Marketing |
| Salary | £26000 OTE up to £33k |
| Working Hours | Full time |
| Contract Type | Permanent |
| Job ID | 7027/6 |
Our client a fast growing Aerospace organisation are looking for a Finance Officer/Bookkeeper on a permanent Basis due to growth based in Nursling.
The role will be full time 40 hours a week 9-5.00pm where two days per week could be Hybrid.
Also flexibility if you need to do school pick up!
The benefits of the Finance Officer / Bookkeeper:
- 25 days Holiday
- Pension Nest 4/% Contribution
- 1 Months pay Bonus in December
- Free Parking
- Break out room
- 3 Months Probation
- Private medical after probation
- Paid Lunch breaks
- Responsible for Purchase Ledger/Sales Ledger and Credit Control
- Some Financial reporting
- Basic Management accounts
- Process all Invoices
- Query management
- Debt collection
- Reconciliation
- Intermediate Excel skills
- Experience of Quickbooks is a distinct advantage
- Good strong verbal and written communication skills
Job Features
| Job Category | Accounting & Finance |
| Salary | £30000 - £35000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 8162/1 |
Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team.
We’re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team.
What you will be doing as the Project Manager:
This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels.
Duties of the Project Manager:
- Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties.
- Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded).
- Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client.
- Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved.
- Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability.
- Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover.
- Manage CBN email inbox and be responsible for communication with assigned vessels.
- Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution.
- Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment.
- Provide weekly progress updates internally and externally, flagging risks and proposing solutions.
- Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns.
- Update and maintain the budget tracker following each service visit.
- Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.)
- Monthly profit share bonus scheme
- Free onsite parking
- Perks at Work scheme
- Tuck shop snacks and free lunch every Friday
- Cycle to Work scheme
- Subsidised workplace massage
- Eye care reimbursement
- Employee assistance programme (EAP)
- Company social and corporate events
- Maintenance Project Manager
- Salary: £50-55k
- Contract type: Permanent
- Hours: 40 hours per week
- Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels
Job Features
| Job Category | Maintenance, Operations |
| Salary | £50,000 - £55,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 1882/37 |
We are pleased to be working with a friendly and established company based in Romsey which is looking for Customer Service Advisors. This role is an excellent temporary to permanent opportunity.
As a Customer Service Advisor, you will respond to contact made from existing customers, regarding queries relating to a service or purchased product, via phone, email, webchat or post.
*Potential to work from home after completion of probation, however you must be available to come into the office when required (meetings, reviews training etc)*
Duties for the Customer Service Advisor:
- Deal with all incoming and follow up contact with customers who have an enquiry or service request, either by phone, email, webchat or post
- Handle and resolving customer complaints
- Chase customer orders, refunds, providing product information and all other customer service related help
- Consistently provide a strong level of customer service at all times, being knowledgeable and taking ownership to manage enquiries from investigation to resolution
- Increase customer satisfaction and loyalty by dealing with requests effectively and efficiently
- Supporting other departments in line with business requirements
- Have a previous customer service background in office, retail or hospitality environments
- Experience in complaint handling to ensure customer satisfaction
- Excellent telephone manner and strong communication skills
- Good IT skills including use of e-mail and Microsoft products
- Work as part of a team, support colleagues and promote a positive team spirit
- A-C Grade in English GCSE
Job Features
| Job Category | Customer Services |
| Salary | £26,624 + bonus |
| Working Hours | Full time |
| Contract Type | Temp - Perm |
| Job ID | 2356/97 |
The Work Shop are delighted to recruit for leading electrical power specialists based in the Belbins Business park, Romsey. For a temporary to permanent basis.
The Assembly Operative position comes with a variety of benefits once you go permanent including:
- Free on site parking
- 28 days holiday including bank holiday, growing every year of employment
- 3% pension scheme after three months of employment
- Private healthcare after one year of employment.
- 30 minute lunch as well as two 20 minute tea breaks
- Working individually or with other Assembly Operatives to assemble electrical products in accordance with company quality documentation and procedures.
- Operating equipment such as soldering irons, spot welders, heat guns and hot plates.
- Ensuring high standard of workmanship at all times.
- Always maintaining safe working practices according to the Health and Safety policy and procedures.
- Working in a clean, tidy, and organised manner.
- A good level of fitness is required for this role as individuals will be expected to spend long periods of time standing.
- Good working Knowledge of general Health and Safety
- Previous experience using work shop tools and equipment.
- Familiarity with desktop computer software (e.g Microsoft office applications)
Job Features
| Job Category | Production |
| Salary | £13.50 - £14.50 |
| Working Hours | Full Time |
| Contract Type | Temp - Perm |
| Job ID | 4860/5 |
We’re looking for an experienced Customer Account Support to join our clients office-based Sales team.
Location: Poole
Salary: £30,000 - £34,000 plus Bonus
Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help their customers stay ahead in an ever-changing world.
Job Entails for Customer Account Support:
- Frontline Customer Support
- Managing and responding to delivery issues/queries
- Customer Order Management
- Management of Goods In
- Booking Transport to 3PL locations
- Preparing paperwork
- Basic Microsoft word skills will be required.
- Stock management at 3PL locations.
- Sign Off Authority
- Monthly profit share bonus scheme
- Holiday buy-back scheme
- Company sick pay
- Free onsite parking
- Perks at Work scheme
- Free lunch Fridays
- Birthday vouchers
- Subsidised workplace massage
- Eye care vouchers
- Employee assistance programme (EAP)
- Company social and corporate event
Job Features
| Job Category | Customer Services |
| Salary | £30,000 - £34,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 1882/31 |
