JOB SEARCH

We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers.   Job title: Client Relationship Manager (Subject Matter Expert) Hours: 40 hours per week Location: Poole head office Holiday: 30 days paid (inc. Bank holidays)   What you will be doing as a Client Relationship Manager:

• Manage and develop relationships with key luxury brand accounts, acting as the primary point of contact
• Drive sales performance while maintaining a clear focus on profitability and margin optimisation
• Analyse commercial performance, including pricing strategies, cost structures, and revenue streams
• Identify opportunities for growth within existing accounts and support new business development initiatives
• Deliver a premium, personalised customer experience aligned with luxury brand expectations
• Collaborate with internal teams (sales, marketing, operations) to ensure seamless service delivery
• Monitor market trends and competitor activity to inform strategic decisions
• Prepare regular performance reports, forecasts, and account plans

Commercial & Financial Focus

• Maintain strong awareness of margins, ensuring all activities contribute to sustainable profitability
• Balance client satisfaction with commercial objectives, making informed decisions on pricing and negotiations
• Track KPIs related to revenue, margin, and client retention

Customer Service Excellence

• Provide a high-touch, tailored service experience to all clients
• Anticipate client needs and proactively resolve issues
• Uphold brand values and ensure consistency across all client interactions
• Build long-term partnerships based on trust, service quality, and results

  Skills & experience needed as a Client Relationship Manager

• Proven experience in account management, preferably within luxury, premium retail, or related sectors
• Strong commercial acumen with experience managing margins and financial performance
• Exceptional communication and relationship-building skills
• Customer-centric approach with a passion for delivering outstanding service
• Analytical mindset with the ability to interpret data and drive strategic decisions
• Highly organised with strong attention to detail

  Who the client is They are a fast paced, forward thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. Their work improves life on board for guests and crew by streamlining the entire hotel and technical supplies lifecycle. We bring consistency, reliability and pride to every part of our partnerships, achieving more than 99 percent on-time in-full delivery across more than 30 ports and six continents across the globe.   Who you are You are a highly knowledgeable and experienced subject matter expert who is passionate about driving excellence and innovation within your field. The ideal candidate will be able to build strong, trust-based relationships with customers and demonstrate strong communication skills. You are someone that identifies opportunities to grow revenue upselling, cross selling expanding on existing multiple accounts along with product sourcing. You will have a strong understanding of IT systems and Excel. You will be someone that is driven and enthusiastic about working in a fast-paced environment.   If you have previous experience in key account management or a similar role within the luxury products and goods industry, we look forward to hearing from you.   Client relationship manager, account manager, subject matter expert, CRM, Poole, account management

We are pleased to be working with an established company based in Southampton who are looking to recruit a Compliance Officer to join their friendly team. This role is responsible for ensuring the business achieves and sustains compliance with BRC Food Safety and ISO standards.   Key Responsibilities of Compliance Officer:

• Ensure full compliance with relevant legislation and industry standards
• Plan, conduct, and manage internal and external audits
• Maintain documentation, policies, and procedures in line with best practice
• Liaise with regulatory bodies and external auditors

  Ideal Compliance Officer:

• Proven experience in a compliance role.
• Strong working knowledge of BRC standards and ISO frameworks
• Experience managing audits and certification processes

Desirable:

• Lead Auditor qualification (ISO or BRC)

  *This role can be available as either a full time or part time opportunity* Our client offers a competitive salary with a great benefits package. The company offer opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch!   IOSH, ISO90001, Compliance, Audit, Manufacturing, Food Production, BRC, Southampton

We are pleased to be working with an established company based in Southampton who are looking to recruit a Health and Safety Officer to join their friendly team. This role is responsible for ensuring the business maintains the highest standards of health & safety.   Key Responsibilities of Health & Safety Officer:

• Manage and continuously improve the company’s Health & Safety systems and culture.
• Investigate incidents, identify root causes, and implement corrective actions.
• Deliver training and guidance to staff on H&S and compliance matters.

  Ideal Health & Safety Officer:

• Proven experience in a Health & Safety
• NEBOSH qualification (or equivalent) preferred

  Our client offers a competitive salary with a great benefits package. The company offer opportunity for development with a supportive and collaborative working environment. If this role seems like to good fit for you, please apply now and get in touch!   NEBOSH, Health and Safety, Southampton, Food Production, Manufacturing, coordinator, officer, manager

Our client is the UK market leader for the processing and sale of IBAA (Incinerator Bottom Ash Aggregate), offering the Construction and Civil Engineering sector a sustainable alternative to natural aggregates.   We are looking for individuals who enjoy working outdoors, are physically fit, and are able to work safely as part of a team, preferably with NPORS for wheeled loader and 360. Mechanical plant knowledge of screeners and crushers would be an advantage. Successful candidates will be expected to contribute improvement ideas and actively participate in Health and Safety meetings.   Role responsibilities of the Plant Operator:

• Plant patrol, ensuring free flow of material through the processing plants and aiding metal recoveries.
• Mechanical maintenance and Operation of Mobile plant set-up.
• Trouble shooting operational challenges
• Loading Tippers and Metals Lorries
• Ensuring a clean and tidy site is maintained throughout the working day.
• Processing plant inspections, general maintenance, and housekeeping duties.
• Working as part of the team in all areas of the site.
• Reporting any safety concerns to the site management team.
• Wheeled loader and 360 operation on stockpiles at height
• Participation in site Health and Safety meetings.

  Working as part of a team processing IBA to aid in the recovery of ferrous and non-ferrous metals through the operation of mobile processing plant. (Screeners, magnets, crushers, metal sorting ) Due to the nature of the magnetic equipment anyone with a Pace maker or metal pins or joints would not be suitable for the role due to safety reasons.   Plant Operator Ringwood BH24 Monday - Friday 6am - 5pm 2x Saturdays per month Pay per hour £14.71 - £17.50 DOE

A specialist supplier and installer of fire door products, providing service nationwide to residential care, social housing and retirement living sectors.   This is an exciting opportunity to work alongside the company owner building a successful sales team and further growing the business. Do you have experience managing a small team, and looking for a varied role offering product training and development?   The ideal candidate will have a strong background in sales & business development.   Responsibilities of the Sales & Business Manager:

• Building and managing a small sales team
• Developing business opportunities through extensive database and warm leads
• Offering advice on products and services
• Providing quotations and invoices
• Liaising with sub-contractors
• General office management
• Occasional visits to site
• Attending trade shows

  Key Skills and requirements of the Sales & Business Manager:

• Experience managing a small team
• Composed and confident telephone manner
• Strong oral and written communication skills
• Dynamic, self-motivated with a professional manner and strong work ethic
• A ‘can-do’ attitude and the ability to work independently and on own initiative
• Ability to adopt our consultative selling approach and 'help customers to buy’
• Proficient in Excel, Word and Outlook with experience of CRM database
• Interest or experience in our core markets an advantage but not essential

  Sales & Business Manager Ferndown BH21 Monday - Friday 8.30am-5pm Salary £35k-£40k DOE

We are currently working with a thriving Metal Treatments company based in a well maintained and purpose built factory on the Ferndown Industrial Estate. Due to growth they are looking for a Paint Sprayer who has prior experience with Aerospace and defence primer and top coats paint systems.  You will be working in both Matt and gloss finishes and must have Wet Spraying experience. You will be part of a busy team responsible for prepping and masking prior to painting and then carrying out final inspection. You will also be required to maintain and clean the booths and equipment   Salary up to £30,500 depending on experience Working hours are Mon to Thurs 8am to 4pm Friday 8am to 1pm   Free Parking Over time available and paid at time and a half

Our client is looking for a Trainee Accounts Assistant or an established Accounts assistant to work in a very busy accounts department for a company that deals with the Power industry   The Benefits of Trainee Accounts assistant or Accounts Assistant:

• 20 holidays plus bank holidays
• Pension 3%/5%
• 37.5 Monday to Friday
• Employee Assistant scheme
• Increased holiday after years’ service

  The Trainee Accounts Assistant will provide day-to-day support to the Finance team while assisting with Sales and Purchase Ledgers and maintaining current databases. Provide administrative support as required to the Projects and Accounts team. This is an entry-level role suited to an individual with a strong interest in finance and accounting, offering structured training and development within a supportive environment. You will need to understand the Sales Ledger and Purchase ledger process even if it is just theoretically.   The Role of Trainee Accounts Assistant:

• Reconciliation of sales invoices with despatch notes and chasing proof of delivery.
• General office duties to include filing, scanning and reception duties, etc.
• Reconciliation of purchase invoice with internal purchase orders.
• Recording and maintaining the holiday database Raise tenant invoices, maintaining a record of their electricity and gas usage.
• Complying with company policies, procedures, and financial controls. Assist with maintaining work order database.

  Personal Specification of Accounts assistant:

• GCSEs (or equivalent) including Maths and English at Grade A–C / 9–4
• AAT Level 2 (or currently studying)
• Relevant college qualification in finance or business
• No prior accounts experience required Basic IT skills including intermediate Microsoft Excel
• Previous office, administrative, or finance-related experience,
• Experience using accounting software Sage or Xero

  Qualities and Attitude:

• Enthusiastic and keen to learn
• Good attention to detail
• Intermediate Excel
• Organised and reliable
• Positive and professional attitude
• Proactive approach to problem-solving Ability to manage workload and meet deadlines
• Product Knowledge
• Basic understanding of financial processes
• Awareness of accounting principles / knowledge of accounting.

  If you have finished colleague or University or an established Accounts Assistant, please do not hesitate to contact The Work Shop today to discuss this development opportunity.   Trainee, AAT 2, Business and Finance, Graduate, Finance, Sales Ledger, Purchase Ledger, Accountancy Degree, Accountant, PO, Purchase Orders, Excel, Reconciliation

We are currently working with a thriving Metal Treatments company based in a well maintained and purpose built factory on the Ferndown Industrial Estate.   They are looking for someone to inspect parts once they have been treated and finished to ensure they are of the highest quality and in perfect condition as per the specification before being returned to the end customer who are often very large, well known precision engineering companies operating within the aerospace sector. If any errors or mistakes are detected they should be returned to the production team. The parts will need to be carefully packed and packaged ready for dispatch on time according to each customer's specific requirements.   The is an extremely fast paced role and needs someone with a diligent eye and great attention to detail who takes a great deal of pride in their work   Standard working hours are Mon to Thurs 8am to 4pm and Fri 8am to 1pm Over time is available at time and a half   Pay £25,000 to £26,900 depending on experience Full training is provided so no experience is required.

A well-established manufacturing business who produces innovative fire protection products is looking for a reliable driver to use the company van to deliver and unload equipment mainly to construction sites in and around London.   The role will involve duties such as loading and unloading as well as supporting engineers on site to set up and install equipment as needed   The role will typically involve 2 or 3 daily drops/collections with early starts to arrive on site for approx. 8am around the UK   Position will also include warehouse duties on site in Ferndown depending on workload.   The role will work as part of the wider engineering team so you must be a great team player with good communication skills and a hands-on, can-do attitude. The position may develop into an engineer role with full training and development on offer.   You will not necessarily need any previous experience but will need to be practical and hands on with a personable and friendly outlook.   Monday to Friday only. Standard working week of 45 hours with OT available and expected You must have a clean driving licence   Driver / Installer Ferndown BH22 Monday - Friday Salary £30k