JOB SEARCH
Our client is a Telecoms and IT provider for businesses operating in the Dorset and Hampshire areas with circa 500 active customers
They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package. Due to steady growth they are looking to recruit a 1st Line desk engineer to predominantly provide remote technical helpdesk support.
Role:
You will be the first point of contact for support queries and will have full responsibility for logging and handling tickets, escalations and follow ups. The role will involve fault diagnosis and resolution, providing remote and telephone support for client infrastructure and end-users.
Key Responsibilities of the 1st Line Support:
- Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
- Respond appropriately to technical issues raised, through resolution or escalation
- Prioritisation and management of workload to ensure contractual SLAs are met
- Act as the first point of contact for technical issues raised
- Log all service tickets received via telephone, email and service portal and handle accordingly throughout the stages of the ticket
- Provide efficient customer service to a vast client base
- Work in accordance with company values, policies, procedures and standards.
- Building and maintaining strong relationships with customers through the support you deliver
- Maintain concise and clear documentation via ticketing system and knowledge base
- Previous experience providing 1st Line Support for a Managed Service Provider preferred
- Microsoft 365 support and administration including security configurations
- Microsoft Windows Server and Desktop Support
- Mac OS Server and Desktop Support preferred
- Customer back ups and software updates
- Network Infrastructure covering LAN/WAN
- Knowledge of virtualisation preferred
- Supporting and administering managed Wi-Fi solutions
- Working knowledge of PC hardware troubleshooting, installation and configuration.
- Experience working within a service/helpdesk environment.
- Experience providing excellent customer service whilst working under pressure to SLA’s
- The ability to work accurately under pressure, to deadlines
- Excellent organisational, multitasking and planning skills
- Preferred previous B2B experience/ Managed Service Provider background
- A full and valid UK driving license
Job Features
| Job Category | Information Technology |
| Salary | £24000 - £27000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3062/6 |
Our client is a Telecoms and IT provider for businesses operating in the Dorset and Hampshire areas with circa 500 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package.
Role:
The role entails a mix of on-site fault support and on-site implementation work. The work has great variety in size and scope and across a range of products and services and sometime with more than one engineer and across multiple days. Field engineers often take the lead on planning installation work including surveying, inputting to the solution design/quoting, planning with the end users providing a statement of works, implementation and final wrap up/handoff.
The candidate must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical and proactive approach to planning and preparing projects and delivering quality installations. They must be sufficiently skilled in our core product and service areas to bring varied solutions to fruition, on time and on budget and to customers satisfaction.
Responsibilities of the IT Telecoms Field Engineer:
Delivering high quality and efficient on-site service and support by:
- Installation of IT and Telecoms solutions
- Onboarding of managed support services
- Remote and On-Site support of customers
- Planning and managing installation projects
- Assisting sales and customers with solution design and recommendations
- Working with CRM system to document and update project and service tickets
- Driving sales opportunities from technical operations
- High end knowledge of configuring routers, switches, and firewalls
- High end knowledge of installing IT hardware and services
- High end knowledge of virtual environments including disaster recovery
- High end knowledge of Azure and virtualised cloud services environment
- High end experience of Wi-Fi installation and configuration (preferred Ruckus & Ubiquiti/Unifi)
- High end experience of designing and implementing cloud telephony
- Knowledge of SIP and Broadband
- Knowledge of installing LAN infrastructure including testing, terminating, and designing.
- Experience of working with CRM/ticketing system
- Full UK Driving License
- Good written and oral communication skills
- Ability to thoroughly plan and manage all aspects of a customer installation
- Ability to build rapport and liaise effectively with customers, colleagues, and suppliers alike
- Good professional skills; punctual, hardworking, honest and team player
- Microsoft cloud certification/experience
- Microsoft Server 2012/2016/2019/2020 certification/experience
- Microsoft Defender or other security service implementation/support
- IT Networking certification/experience (CCNA/Fortigate/Netgear)
- VMWare Solutions
- Hyper-V
- PC/Laptop building and fault analysis & rectification experience
- Router configuration (preferred Draytek) certification/experience
- Firewall configuration (preferred FortiGate)
- Experience of implementing Anti-virus/Anti-spam with DNS modifications
- VOIP telephony solutions
- Project Management certification/experience
- Experience of working on ConnectWise Manage CRM
Job Features
| Job Category | Information Technology |
| Salary | £26000 - £34000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3062/7 |
The Work Shop are pleased to be working with an established business in Salisbury which is recruiting for creative and detail-orientated Artwork Administrator to join their dynamic team and support their artwork operations.
The Artwork Administrator will play a vital role in sourcing, organising, and cataloguing artwork and other materials needed to fulfil customer orders. The successful candidate will collaborate with the Artwork Manager and workshop teams to ensure timely delivery and efficient material management.
What’s in it for the Artwork Administrator?
- Competitive salary, £26.5K per annum and benefits package.
- Opportunities for career development and advancement.
- A collaborative and supportive work environment.
- Collaborate with the Artwork Manager to complete tasks effectively.
- Source and catalogue materials while managing storage and archiving.
- Ensure timely and efficient delivery of materials for seamless project execution.
- Negotiate and secure the best pricing for product purchases.
- Address issues such as delayed deliveries and their impact on production.
- Handle administrative tasks such as signing off invoices, raising purchase orders, and maintaining procedures.
- Provide support for the Projects team with additional tasks as needed.
- Creative background and experience in an artwork environment
- Previous administrative or purchasing experience and ability to work to tight deadlines
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Attention to detail and a high level of accuracy.
Job Features
| Job Category | Office & Administration |
| Salary | £26500 |
| Working Hours | 09:00 – 17:30 |
| Contract Type | Permanent |
| Job ID | 6707/51 |
We are seeking a skilled and detail-oriented Part-Time Bookkeeper to help manage accounts and ensure records are accurate and up to date.
Role Overview
The Part-Time Bookkeeper will be responsible for maintaining financial records via Quickbooks, processing transactions, and preparing reports to support the charity’s operations and compliance requirements. This role is ideal for someone who is organised, trustworthy, and has experience with charity accounts.
Key Responsibilities of Part Time Bookkeeper:
- Maintain accurate and up-to-date accounting records on Quickbooks.
- Record income and expenses.
- Reconcile bank accounts and payment platforms including Stripe.
- Process supplier invoices and staff expense claims.
- Prepare monthly or quarterly financial reports for the board/management.
- Support annual budget preparation and forecasting.
- Assist with the preparation of year-end accounts and liaise with the auditor/independent examiner.
- Ensure compliance with charity financial regulations and reporting requirements (e.G., Charity Commission, HMRC).
- Maintain and organise financial files and documentation.
- Proven experience in bookkeeping, preferably within a charity or nonprofit.
- Proficiency in accounting software (e.g., QuickBooks) and Microsoft Excel.
- Strong attention to detail and accuracy.
- Good organisational and time-management skills.
- Ability to work independently and maintain confidentiality.
Job Features
| Job Category | Accounting & Finance |
| Salary | £14 - £16 |
| Working Hours | Part Time |
| Contract Type | Permanent |
| Job ID | 5781/8 |
Our local client is one of the UK’s leading Steel Suppliers, who are looking for a Sales & Operations Coordinator to work from their Head Office in Ringwood.
Do you have sales experience and looking for a new challenge with an expanding company. We are looking for a confident and well-mannered individual to join the company in a key support role. Working closely with customers, handling sales administration and helping the business run smoothly day-to-day.
Duties of the role of Sales & Operations Coordinator:
- Make outbound calls to existing and new customers
- Send quotes and follow up regularly
- Log activity in Excel and enter orders into SAP (training provided)
- Support administration tasks and customer service
- Occasionally assist with social media and website updates
- Excellent telephone manner.
- Must be a Strong communicator
- Strong relationship building skills
- Enthusiastic and passionate with a “can do” attitude
- Driven individual with ability to work on own initiative
Job Features
| Job Category | Office & Administration |
| Salary | £26,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 6266/16 |
As a Stock Control Assistant , you will maintain the stock accuracy making sure the material in the warehouse corresponds exactly with what’s shown on the system. The company are a leading international distributor, supplying material to a worldwide customer base.
Benefits for Stock Control Assistant:
- Salary £27-28k
- Southampton office
- Office based - 5 days per week. 8:30am – 5pm
- 23 days annual leave (plus Bank Holidays) rising to 28 with service
- Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
- Flexitime (but not during the office refurbished)
- Free car parking
- Life assurance and income protection after 3 months
- Employee Assistance Programme
- 24hr GP service
- Discount portal
- Stock Accuracy
- Stock Analysis
- Daily checks (different requests from different departments to be managed)
- To keep Sales informed of any stock issues or to advise of any problems as they occur
- To support external auditors during the annual checks
- Liaising with the warehouse team
- Administrative tasks to support the Production Team
- Proficient IT skills (Office Word – Outlook – Excel)
- Experience in stock control
- Knowledge in manufacturing would be an advantage
- Working with different warehouse management systems (WMS)
- Results driven/focused
Job Features
| Job Category | Production |
| Salary | £27,000 - £28,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 3788/26 |
Are you a driven finance professional ready to take your next big step?
Our clients is looking for an ambitious Finance Manager to join a dynamic and fast-growing international business. This is an exciting opportunity for someone who thrives in a fast-paced, entrepreneurial environment and is looking to develop their career. With a culture rooted in innovation, ambition, and agility, the company is looking for an exceptional person to help drive the next phase of growth and act as a right and to the MD.
The Role
As Finance Manager, you’ll take ownership of the day-to-day finance function and provide vital support to the senior leadership team. This is a hands-on role that combines strategic thinking with core accounting responsibilities. You'll play a key part in helping to set up financial controls, improve processes, and ensure accurate financial reporting across our operations.
Duties will include:-
- Maintain accurate financial records across multiple entities and currencies
- Manage accounts payable and receivable, including payment runs and credit control
- Bank reconciliations and management of multiple currency accounts
- Process journals, accruals, and prepayments
- Maintain the fixed asset register and depreciation schedules
- Prepare and submit VAT Returns
- Payroll liaison and reconciliation
- Working with our external accountants to ensure timely month-end and year-end close procedures
- Prepare monthly management accounts and board reporting packs
- Develop and manage budgets, forecasts, and cash flow models
- Monitor financial performance and provide insightful variance analysis
- Assist with audits and ensure compliance with statutory and internal controls
- Oversee currency accounts and manage foreign exchange considerations
- Coordinate financial activity across international entities
- Qualified accountant (ACA, ACCA, CIMA or equivalent)
- Ideally 2+ years’ post-qualification experience, ideally within a fast-paced environment
- Strong understanding of accounting principles and financial regulations
- Comfortable working with multiple currencies and international accounts
- Advanced Excel skills and experience with accounting systems (e.G., Xero, QuickBooks, Sage)
- Proactive, detail-oriented, and thrives in a hands-on role
- Excellent communication and interpersonal skills, with the ability to work across teams and countries
Job Features
| Job Category | Accounting & Finance |
| Salary | £40,000 - £50,000 |
| Working Hours | 9am - 5pm |
| Contract Type | Permanent |
| Job ID | 8103/1 |
Our client is looking for a proactive and detail driven Supply Chain Manager to join a fast-paced international business designing and supplying wellness and formulated products to international retailers
They are a high growth business with a rapidly growing customer base and are looking for a new, innovative person to help build out a best-in-class supply chain function.
As Supply Chain Manager, you’ll oversee and optimise the full supply chain, from demand planning and ordering through to stock control, logistics, and delivery. You'll work closely with internal teams, manufacturers, and retail partners to ensure our products are always in the right place, at the right time.
This is a hands-on, commercially focused role that offers broad exposure across the business. It’s ideal for someone who is highly organised, thrives in a fast-paced environment, and is ready to step up and grow.
Key Responsibilities -
Retail & Customer-Focused Logistics
- Manage day-to-day order fulfilment with high street retailers and factory partners
- Ensure all customer orders are processed accurately and delivered on time
- Liaise with freight forwarders to arrange and book international and domestic deliveries
- Oversee inbound logistics, customs clearance, and documentation
- Lead forecasting and demand planning using sales data, customer input, and market trends
- Maintain accurate stock records and implement effective inventory control processes
- Manage reordering cycles and stock allocation across locations
- Minimise stockouts, overstocking, and excess inventory through proactive planning
- Work closely with manufacturing partners to ensure timely production and dispatch
- Monitor production timelines and shipping schedules, resolving any delays or issues
- Ensure clear communication between production and logistics
- Some previous experience in supply chain, logistics, or operations (ideally within FMCG, retail, or consumer goods) is necessary.
- Experience working with UK or international retailers is highly desirable
- Confident with demand planning, forecasting, and inventory management
- Strong working knowledge of logistics, freight, and international shipping processes
- Highly organised, detail-oriented, and solutions-focused
- Strong Excel skills
- Excellent communicator, able to manage relationships across suppliers, partners, and internal teams
Job Features
| Job Category | Production |
| Salary | £30,000 - £40,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 8103/2 |
Our client based in Andover are looking for an experienced Internal Sales Executive for a rapidly growing company.
The benefits for the Internal Sales Executive
- 21 days holiday + Bank Holidays (increasing after length of service), Company pension scheme, Cycle to work scheme, On-site parking, Private Healthcare, Company Events,
- Free Parking, Private Medical and Dental Insurance
- Working closely with a designated external area sales managers
- Handle incoming phone call enquiries in sales with quotes, product advice and lead times.
- Respond to Website enquiry forms and website chat
- Coordinating and checking orders, liaising with admin and production teams to ensure details are correct
- Generating proactive leads through call outs and passing to the respective area manager or dealer
- Working with the dealer network within the designated territory
- Coordinate customer enquiries and demonstrations with the respective area sales manager
- Work with area manager to maximise the customer database
- Arrange and book in machine demonstrations, checking machine condition & location, raising demo requests with admin.
- Internal sales experience 1 year, required
- Proactive and can work from their own initiative
- Responsible; can manage their own workload and be trusted to follow up on leads
- Friendly and outgoing team player; to create new client relationships and work well remotely with machinery dealers and regional sales managers
- Flexible; can multitask.
Job Features
| Job Category | Sales & Marketing |
| Salary | £30,000-35,000 |
| Working Hours | Full Time |
| Contract Type | Permanent |
| Job ID | 7312/3 |
