Customer Support Advisor
Location: Bournemouth Hours: Full-time | 37.5 hours per week | Monday-Friday (9am-5:00pm, alternate Saturday’s) Contract Type: Temp to Perm Our client based in central Bournemouth are looking for a customer support advisor to join their friendly team. The client works with multiple vet practices across the country and as a customer support advisor you will be providing outstanding service to their customers. You will be speaking on the telephone and responding to emails regarding queries on their Pet Health Club plan. Key Responsibilities • Handle inbound calls, answer customer queries, and make plan modifications while. • Respond to inbound emails via Freshdesk with efficiency and professionalism. • Protect customer data by ensuring that data protection and compliance guidelines are adhered to. • Perform administrative tasks to support the wider Pet Health Club team, such as upgrades, downgrade and cancellation requests. • Assist veterinary practices with queries related to their customers’ plans. Qualifications and skills • Strong IT skills, including proficiency in Excel • Excellent problem-solving skills and attention to detail • Outstanding communication skills, both written and verbal • Ability to work with multiple systems simultaneously • A collaborative team player willing to take on additional responsibilities when needed. • Experience in a customer service role within an office environment • Background in working with data and administrative tasks and an awareness of Data Protection policies and procedures • Prior experience in the veterinary industry is a plus Personal Attributes • Team player with a friendly, approachable nature • A genuine passion for delivering outstanding customer service • A confident telephone manner • You thrive in a dynamic, fast-paced environment • Fast learner with the ability to adapt quickly What’s on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you’re looking for a varied customer support role with long-term potential, we’d love to hear from you. | Customer Support| Customer Service | Account Manager | Administration | Customer Success |
Customer Service Receptionist – Job Filled
Customer Service Receptionist – Romsey Pay: £12.71–£13.00 per hour Hours: Monday to Friday, 8:30am – 5:00pm Contract: Temporary ongoing, with the opportunity to become permanent. We are currently recruiting for a friendly and organised Customer Service Receptionist to join a team based in Romsey. This is a great opportunity for someone with strong customer service skills and good IT knowledge who enjoys working in a busy office environment. Key Duties of the Customer Service Receptionist Answering incoming calls and handling sales enquiries. Meeting and greeting customers and visitors. Updating customer details on the CRM system. Inputting estimates and quotations accurately. Providing general administrative support to the team. Key Skills of the Customer Service Receptionist Good computer skills and confidence using CRM systems. Excellent communication and telephone manner. A friendly, professional and customer-focused approach. Strong attention to detail and organisational skills. Previous reception or customer service experience is desirable. If you are reliable, approachable, and looking for a temporary role with the potential to become permanent, we would love to hear from you!
Customer Service Advisor – Job Filled
Customer Service Advisor, Romsey 12-week temporary contract, with the potential for a permanent position An excellent opportunity has arisen for a Customer Service Advisor to join a well-established and growing business based in Romsey. As a Customer Service Advisor, you will be responsible for providing exceptional customer service at all times and administrative support within […]
Lead Service Coordinator
We are delighted to be working with a well-established local company that provide fast, reliable solutions to the catering industry, including equipment installations, emergency repairs, maintenance and servicing. Due to continued growth, they are looking for an experienced Lead Service Coordinator to take responsibility for managing the Service Department and overseeing the process from the […]
Internal Account Support
Our prestigious client based in Poole is looking for an Internal Account Support to join their busy office-based team within the cruise division. Job title: Internal Account Support Contract type: Permanent Hours: 40 hours per week Location: Office based. Poole, Dorset What you will be doing as Internal Account Support Frontline Customer Support […]
Customer Advisor / Trade Counter Assistant – FILLED
Our client is a well-established independent heating spares merchant serving both trade and domestic customers. They’re looking for a friendly, reliable and motivated Customer Advisor / Trade Counter Assistant to join the team in Poole. If you enjoy working with people, thrive in a busy environment and take pride in delivering excellent customer service, we’d love to hear from you. Location: Poole, Dorset Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:00am – 5:00pm Alternating Winter Saturdays: 8:30am […]
Customer Service Consultant – Ringwood
Are you immediately available and able to start a new, temp to perm, full-time role? We have a fantastic opportunity to be a part of one of the most renowned brands in the UK, in a fun and friendly office environment! Our fantastic client based in Ringwood requires a number of Customer Service Consultants to […]
Sales Executive – Romsey – Filled
We are pleased to be working with a friendly and established company based in Romsey which is looking for a Blended Sales Executive. This role will involve providing customers with help. Full training and support will be provided. Key Responsibilities: Upselling and cross selling on every opportunity presented in order to increase revenue Identify and maximise sales opportunities through fact finding/need id, cross selling and up selling plus special promotions on a wide range of retail products Support customers wishing […]
Retention Advisor – Bournemouth – Job Filled
Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor. The Inbound Retention Advisor is responsible for speaking with […]
Customer Support Advisor – Bournemouth
Location: Bournemouth Hours: Full-time | 37.5 hours per week | Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus We’re recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer […]
