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Customer Service Advisor

Full Time
Southampton
Posted 2 months ago
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.

As a Customer Service Advisor, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer needs are met and anticipated.

Responsibilities of a Customer Service Advisor:

  • Expertly handling customer enquiries via telephone and email

  • Liaising with cross-functional teams to ensure customer satisfaction and service excellence

  • Processing customer orders and maintaining up to date records

  • Managing orders and ensuring timely delivery


The ideal Customer Service Advisor:

  • Prior customer service experience, ideally within a manufacturing or packaging industry

  • Excellent written and verbal communication skills and ability to provide professional and friendly customer service

  • IT literate and confident user of Outlook, Excel, and Word with high levels of attention to detail

  • Positive attitude and willingness to learn and apply new skills toward improving customer satisfaction

  • Strong organisational, prioritising, and problem-solving skills


The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary up to £25,000 dependant on experience alongside many benefits, including  a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more!

If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!

Job Features

Job CategoryCustomer Services
Salaryup to £25,000
Contract TypePermanent
Job ID779/13

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