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Servicing Administrator

Full Time
Bournemouth
Posted 3 months ago
Servicing Administrator - £24,000 - £30,000 DOE - Bournemouth

This is an exciting opportunity to join a dynamic and fast growing financial services business in their brand new offices as an Servicing Administrator to support the Servicing Manager and provide exceptional after care to a large portfolio of clients.

Primary Responsibilities:

  • Support servicing team with administrative duties & monitor servicing tasks and inbox

  • Follow up borrowers regarding redemptions and chasing borrowers for monthly payments

  • Produce redemption statements and liaise with all parties to ensure funds are repaid

  • Ensure that Land Registry Titles are updated before the facility expires

  • Report any overdue loans to the Head of Servicing

  • Assist in instructing third party partners such as asset managers and monitoring surveyors

  • Assist Servicing Manager and Head of Servicing with the management of the company Loan Portfolio

  • Update and maintain the company’s CRM, which ensures all internal parties are aware of where each deal is post completion

  • Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner

  • Assist the Head of Servicing (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently

  • Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times

  • Work with the wider team so that agreed targets and objectives are met

  • Provide feedback on policies and process to highlight possible improvements or concerns


Experience:

  • Ideally, experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment

  • Able to demonstrate a proactive, hardworking, flexible attitude

  • Great telephone manner


Benefits:

  • 25 days holiday +Bank Holidays

  • Annual leave increases by 1 day per year, up to a max of 30 days

  • Workplace pension

  • Christmas and summer parties

  • Regular Company social events

  • Mindfulness sessions in the office

  • Fruit bowl, healthy snacks, Nespresso coffee available all day

Job Features

Job CategoryAccounting & Finance
Salary£24,000 - £30,000 DOE
Contract TypePermanent
Job ID6537/19

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