Quality Coordinator - Southampton - Salary £28,000 - £30,000

The Work Shop are delighted to be recruiting for a Quality Coordinator (Production) for a growing organisation based in Southampton

As the successful Quality Coordinator (Production) you will receive:

• Salary up to £30,000


• Office based in Southampton - 5 days per week. 8:30am - 5pm


• 23 days annual leave (plus Bank Holidays) rising to 28 with service


• Pension - 5% employee contribution, 3% employer (rises with service - max 8%)


• Flexi time - system allows you to accumulate hours to be taken in that month or following month (subject to approval) (8 hours Max in any month)


• Free car parking


• Life assurance and income protection after 3 months


• Employee Assistance Programme.

As a the Quality Coordinator, you will be one of the central points of contact in relation to Quality matters and internal audits, liaison with internal functions, suppliers and customer complaints.

Duties for the Quality Coordinator include (but not limited to):

• Responsible for the day-to-day operation of the Quality Management system, associated documentation and operational controls. Under the standards of ISO 9001, and AS9100


• Delivering branch specific Management System awareness training for Southampton


• Review, interpretation, and dissemination of regulatory and customer requirements for internal stakeholders


• Perform internal audits - follow up on audit completion and ensure close out of findings and actions with escalation to the Quality Manager as necessary


• Responsibility for the TW Metals Complaints Process to ensure timely completion and reporting of data including hosting monthly credit and debit meetings with Branch Management Team


• Customer queries regarding delivered product


• Assist the QA team to ensure all delivery compliance requirements are checked and signed as required for daily orders to be shipped


• Support the day-to-day administrative tasks and provide departmental cover as required


• Monthly reporting of performance and trend analysis for area of responsibility and reporting of such to the Quality Manager


• Share responsibility of both customer and Internal NCRs- Non-Conformance Report.

Candidate requirements:

Results driven/focused - Motivated by the desire to successfully achieve results to meet or exceed goals and objectives

Resilience - The ability to cope with and rise to the inevitable challenges, problems and set-backs you encounter in the workplace.

Collaboration - To successfully work toward a common goal with others.

Communication skills - The ability to convey information, verbally or written/presented in an appropriate manner to both internal and external stakeholders.

Time Management - The ability to make effective use of one's own time and that of others, to effectively manage tasks and responsibilities - to get things done.

Customer service - Providing appropriate assistance and advice before and after to those who buy or use our products or services.

Analytical - The ability to collect and analyse information, problem-solve, and make decisions.

If you have had some exposure to Quality Management, production, and are looking for a position within a fast-growing stable company please do not hesitate to contact The Work Shop today!