Our well-established client is looking for an organised and detail-focused Order Fulfilment administrator to manage the end-to-end order fulfilment process, from sales order processing through to delivery and invoicing. This role sits at the heart of operations, working closely with sales, logistics, inventory, and finance teams to ensure accurate, on-time fulfilment and excellent customer service.
Key Responsibilities of Order Fulfilment Administrator
- Manage daily order processing and release sales orders in priority sequence.
- Coordinate with internal teams and external logistics partners to ensure efficient order fulfilment and delivery.
- Maintain accurate inventory management, including returns, credits, and stock discrepancy resolution.
- Obtain Proof of Delivery (POD) documentation to support invoicing and payment processes.
- Provide shipment updates, freight quotes, and fulfilment status to stakeholders.
- Support operational reporting, system troubleshooting, and continuous process improvement.
Skills & Experience for Order Fulfilment Administrator
- Experience in order fulfilment, logistics, supply chain, or operations environments preferred.
- Strong attention to detail with excellent organisational and multitasking skills.
- Confident communicator with problem-solving ability in fast-paced settings.
- Familiarity with ERP, SAP, or warehouse management systems is advantageous.
- Strong Excel skills
Personal Attributes
- Proactive, reliable, and team oriented.
- Customer-focused with a solutions-driven mindset.
- Flexible and adaptable to changing priorities.
Order fulfilment, order processing, logistics, supply chain, inventory management, fulfilment specialist, operations
