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Marketing Account Manager

Full Time
Poole
Posted 3 months ago
Account Manager - Poole - up to £35,000 DOE plus circa £10,000 commission

An incredible opportunity has arisen for an Account Manager to join a very well-established Marketing and Design agency in Poole.

This is an exciting chance to offer smart and business-focused advice and insight, solve problems, manage clients’ expectations, and deliver first class customer service within a forward thinking, well established and creative organisation.

Duties:

  • Developing and maintaining strong relationships with clients

  • Customer satisfaction and retention is key

  • Proactive and regular communication with a designated portfolio via telephone, email, video calls and occasionally face to face meetings.

  • Listen to clients and identify their marketing goals. Communicate these with the in-house technical team

  • Understanding of website metrics and statistics to confidently educate and reassure clients as appropriate

  • Ability to handle objections / dissatisfied clients confidently and effectively

  • Maintaining effective, regular communication via our client management platforms (Monday/Act)

  •  Identifying opportunities to introduce additional services to complement client campaigns.


The client is looking for someone who:

  • Works hard for their clients and is invested in their success

  • Quickly and easily builds relationships

  • Enjoys being on the phone and isn’t afraid to offer advice or say ‘no’ when needed

  • Has an interest / basic understanding of the role a website and marketing play for a business.


Benefits:

  • Up to 28 days holiday (plus Bank Holidays)

  • Generous pension

  • Medical insurance / Income protection / Critical illness.


 

Job Features

Job CategorySales & Marketing
SalaryUp to £35,000 DOE plus circa £10,000 commission
Working HoursMonday – Friday 9.00-5.00
Contract TypePermanent
Job ID715/19

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