A prestigious Aerospace company based in Verwood is looking for a highly driven Despatch Manager to lead the despatch operations. This is a full-time position based on the shop floor of a very busy Engineering Company.

 

This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.

 

You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.

 

Responsibilities of the Despatch Manager:

• Lead and manage the day-to-day operation of the Despatch Department


• Prioritise workload to ensure all customer delivery deadlines are met


• Supervise, support, and develop the despatch team to maximise performance


• Set clear expectations and maintain accountability within the team


• Identify training needs and support ongoing skill development


• Oversee the accurate preparation and despatch of all customer orders


• Ensure all orders are correctly invoiced and aligned with customer requirements


• Coordinate and monitor subcontract treatment processes


• Maintain accurate despatch logs, treatment records, and monthly reporting


• Oversee stock allocation and organisation within the department


• Maintain high standards of housekeeping and FOD prevention


• Communicate proactively with internal departments to avoid delays


• Respond quickly and effectively to changing production and customer priorities

 

Key Skills and Experience of the Despatch Manager:

• Background in engineering, manufacturing, or logistics/despatch


• Experience coordinating subcontract processes or production flow


• Leadership experience managing teams in a fast-paced environment


• Excellent organisational skills and ability to manage competing priorities


• High attention to detail and commitment to accuracy


• Confident working under pressure while maintaining performance


• Strong communication skills across teams and levels


• Proactive problem-solver who takes ownership of outcomes


• Good IT skills, including Microsoft Excel and Outlook

 

Despatch Manager

Hours: Mon – Thurs 7:30am – 4:30pm and Fri 7:30am - 12:30pm

Salary up to £40,000 DOE