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Customer Support Administrator

Full Time
Poole
Posted 7 months ago
Customer Support Administrator - Poole BH12 - Salary up to £26k pa DOE

Exciting project support role with excellent growth opportunities! We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans!

As a Customer Support Administrator, you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills.
You will also possess a positive attitude and enjoy working as part of a fun team!
Efficient all round IT skills are also essential to the role.
Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.

Duties of the Role:

  • Responsible for organising planned works for building projects

  • Answer incoming calls from tenants and engineers, helping with queries

  • Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance

  • Keeping accurate records of discussions or correspondence

  • Work collaboratively with team


This is a fantastic opportunity offering long term progression.

Benefits:

  • Company events

  • Company pension

  • On-site parking

  • Sick pay


Customer Support Administrator

Poole BH12

Job Features

Job CategoryOffice & Administration
Salaryup to £26k per annum DOE
Working Hours8 am - 5 pm Monday - Friday
Contract TypePermanent
Job ID6699/16

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