Customer Support Administrator - Poole BH12 - Salary up to £26k DOE

Exciting Project Support role with excellent growth opportunities! We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans!

As a Customer Support Administrator:

• you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills


• you will also possess a positive attitude and enjoy working as part of a fun team


• efficient all round IT skills are also essential to the role

Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.

Duties of the Role:

• Responsible for organising planned works for building projects


• Answer incoming calls from tenants and engineers, helping with queries


• Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance


• Keeping accurate records of discussions or correspondence


• Work collaboratively with team

This is a fantastic opportunity offering long term progression.

Benefits:

• Company events


• Company pension


• On-site parking


• Sick pay

Customer Support Administrator

Poole BH12