Student Administrator


Date Added: October 28, 2019
Location: Poole
Salary: £18,000 per annum Category: Office & Administration Hours: Monday-Friday 9am-5:00pm



Main Purpose of Student Administrator role:

You must be an ambitious individual with a strong background in both administration and customer service. You will have strong business acumen and excellent organisational and communication skills. You shall take a pride in delivering high quality accurate work to meet deadlines, whilst not being afraid to challenge processes or people to ensure the student is at the heart of everything you do.


Main Tasks of Student Administrator:

  • Obtaining and collating first day registers and registering students with the relevant Awarding Body’s
  • Chasing, collating and inputting student results
  • Applying for Awarding Body certification for all students on completion of their learning
  • Answering and/or investigating all certification queries and responding to all queries in a timely manner
  • Keeping all filing up to date and in a logical order
  • Liaising with Tutors and other relevant departments to support student journeys
  • Collating, monitoring and rearranging courses
  • Uploading student results to a Management Systems
  • Rebooking deferred students
  • Reporting student qualification results from CRM system
  • Responding to student reference requests
  • Ensure that you are always delivering a student focused service


Student Administrator Qualifications:

  • Excellent organisational skills
  • Excellent communication skills both written and verbal
  • Proficient user of Excel & Word
  • Fantastic telephone manner


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