The Work Shop are happy to be working with their client based in Ringwood who are looking for a Customer Experience Consultant to join them on a temporary basis.

The main purpose of the role:

• Provide excellent customer service via the telephone, email and live web chat
• To help customers place their orders
• To take responsibility for both front and back office tasks
• To provide all customers with an excellent experience
• To respond to queries quickly and professionally

The candidate:

• Have an excellent telephone manner, enthusiastic and positive manner
• Good analytical, decision making and problem-solving skills
• Previous customer service experience is desirable
• Excellent attention to detail

Hours between Monday-Friday with shifts of 07:00am – 15:30pm/ 09:00am – 17:30pm/ 11:30am – 20:00pm on a rota basis.

Some weekend work may be required – shift 9am to 5pm.

If this sounds like you, please click apply!