Insurance Customer Service Team Leader – Chandlers Ford | The Work Shop


Date Added: October 26, 2017
Location: Eastleigh
Salary: £22,000 - £25,000 Category: Office & Administration Hours: 8.50am - 5.30pm

Insurance Customer Service Team Leader – Chandlers Ford £25,000

A superb opportunity has risen to join a successful Insurance business in Chandlers Ford as Customer Service Team Leader. You will be working in a desirable environment and location and will have come from a similar position within a leadership team.

The Role of Customer Service Team Leader

  • Leading and mentoring a team of 10 staff
  • Set and monitor targets and KPI’s
  • Ensuring all documents are checked and sent within SLA’s
  • Manage and develop the current team
  • Responsible for achieving team targets
  • Ability to respond quickly to opportunity to increase business
  • Ability to effect change and work within a fast paced environment
  • Reporting management information

The Successful Candidate for Customer Service Team Leader

  • Experienced leader
  • Confident in training and keen to develop staff
  • Ability to forge relationships quickly
  • Excellent communication skills
  • Insurance experience ideally in commercial/ motor

Candidates interested in this role may also be searching for: Customer Service, Insurance Advisor, Insurance Manager, Team Leader and Customer Service Supervisor

This is a superb opportunity to join a highly successful and rapidly expanding business with the opportunity to progress to Head of Service for the successful candidate.

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