Office Manager

Verwood
Posted 1 month ago

Office Manager – Verwood – From £30,000 D.O.E

Our Client, a wholesale distributor,  is seeking a dynamic and organised Office Manager to join their team in Verwood.

The successful candidate will play a crucial role in overseeing various managerial, project-based, day-to-day tasks and support a small team of Sales Administrators.

Previous experience working in a role that ditributes products or brands to an end retailer is desirable.

Key Responsibilities:

Managerial:

•             Recruit, train, and mentor team members and ensuring the phone lines are covered.

•             Monitor and record annual leave and absence.

•             Inclusion in company, sales, and operations meetings.

•             Ensure month-end invoicing is completed in a timely manner.

•             Liaise with the software company to address issues, perform maintenance, and implement new functions when necessary.

Project Based:

•             Understand and oversee tender contracts and ‘extracurricular’ customers (2, 3 accounts).

•             Oversee customer consignment stock.

•             Maintain showroom and ensure its proper maintenance.

•             Run regular and ad hoc reports, including sales value and volume, stock status, backorders, stock clearance, and margin-related reports.

Tasks:

•             Oversee administration of price changes, such as customer order updates.

•             Create and maintain trade price lists by brand.

•             Monitor and understand bespoke system elements, e.G., Automatic customer invoicing.

•             Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.

•             Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.

•             Oversee office phone group maintenance, including managing out-of-hours messages.

•             Ensure various Office Administrator reports are run and those for other departments are processed where applicable.

•             Ensure all sales order processing and customer account maintenance are met.

•             Answer customer, consumer, and brand inquiries.

•             Ensure the daily system backup is run.

Requirements:

•             Proven experience in a managerial role.

•             Excellent organizational and leadership skills.

•             Strong communication and interpersonal abilities.

•             Attention to detail and ability to multitask.

•             Proficiency in using relevant software and systems.

•             Knowledge of sales processes and customer service.

This is a full time permanent position.

 The hours are 08:30 – 17:00, Mon – Fri.

21 days Holiday + Bank Holidays

If you are a motivated individual with a passion for leadership and possess the skills to manage a dynamic sales office environment, we invite you to apply.

Job Features

Job CategoryOffice & Administration, Sales & Marketing

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