Night Sales & Customer Service Advisor

Posted 1 year ago

As Night Sales and Customer Service Advisor, you will be responsible for handling incoming calls from existing customers, regarding queries relating to a retail based products they have purchased from the company.

Duties for the Night Sales and Customer Service Advisor:

• Take inbound calls from customer in the UK, Australia and New Zealand who wish to purchase a range products and maximise sales opportunities.
• Support customers wishing to purchase products.
• Consistently exceed customer expectations by delivering a world class customer service.
• Place customer orders and resolve all customer enquiries at first point of contact efficiently.
• Record all customer contact details by telephone using in house systems.
• Support other departments when required.

Candidate Competencies:

• Strong communication skills
• Excellent telephone manner
• Customer Service experience
• A-C Grade in English GCSE

The Night Sales and Customer Service Advisor role may also suit candidates searching for: Customer Advisor, Call Centre, Contact Centre, Retail Assistant or Sales Advisor.

As a Night and Sales Customer Service Advisor you will receive excellent benefits such as subsidised gym membership, on site canteen, discount on products and team incentives. Free parking is provided and the company is a 5 minute walk from the train station. The salary for the role is £22,2765 with an OTE of £24,500 per annum.

Job Features

Job CategoryCustomer Services

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