Marketing Account Manager

Poole
Posted 1 month ago

Account Manager – Poole – up to £35,000 DOE plus circa £10,000 commission

An incredible opportunity has arisen for an Account Manager to join a very well-established Marketing and Design agency in Poole.

This is an exciting chance to offer smart and business-focused advice and insight, solve problems, manage clients’ expectations, and deliver first class customer service within a forward thinking, well established and creative organisation.

Duties:

•             Developing and maintaining strong relationships with clients

•             Customer satisfaction and retention is key

•             Proactive and regular communication with a designated portfolio via telephone, email, video calls and occasionally face to face meetings.

•             Listen to clients and identify their marketing goals. Communicate these with the in-house technical team 

•             Understanding of website metrics and statistics to confidently educate and reassure clients as appropriate

•             Ability to handle objections / dissatisfied clients confidently and effectively

•             Maintaining effective, regular communication via our client management platforms (Monday/Act)

•             Identifying opportunities to introduce additional services to complement client campaigns.

The client is looking for someone who:

•             Works hard for their clients and is invested in their success

•             Quickly and easily builds relationships

•             Enjoys being on the phone and isn’t afraid to offer advice or say ‘no’ when needed

•             Has an interest / basic understanding of the role a website and marketing play for a business.

Benefits:

•             Up to 28 days holiday (plus Bank Holidays)

•             Generous pension

•             Medical insurance / Income protection / Critical illness.

Job Features

Job CategorySales & Marketing

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