Customer Support Administrator

Poole
Posted 2 months ago

Customer Support Administrator – Poole BH12 – Salary up to £26k DOE

Exciting Project Support role with excellent growth opportunities! We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans!

As a Customer Support Administrator:

  • you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills
  • you will also possess a positive attitude and enjoy working as part of a fun team
  • efficient all round IT skills are also essential to the role

Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.

Duties of the Role:

  • Responsible for organising planned works for building projects
  • Answer incoming calls from tenants and engineers, helping with queries
  • Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance
  • Keeping accurate records of discussions or correspondence
  • Work collaboratively with team

This is a fantastic opportunity offering long term progression.

Benefits:

  • Company events
  • Company pension
  • On-site parking
  • Sick pay

Customer Support Administrator

Poole BH12

Salary: up to £26k per annum DOE

Hours: 8 am – 5 pm Monday – Friday

Job Features

Job CategoryCustomer Services, Office & Administration

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