Customer Experience Consultant

Posted 3 years ago

The Work Shop are happy to be working with their client based in Ringwood who are looking for a full time customer service advisor

 

Main role and responsibilities;

– Answer incoming calls from new and existing customers

– Manage incoming emails in order to answer any customer queries

– Support social media channels

– Provide a high level of customer service at all times

 

The ideal candidate will have;

– An excellent telephone manner

– Excellent literacy and numerical skills

– Good attention to detail

– be empathetic and understanding

– Previous experience within a customer service position is desirable

 

Hours are 40 hours per week – shifts on a rota basis Monday – Sunday

Salary – £17368.68 + bonus of up to £300 per month

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