Admin Supervisor

Posted 7 months ago

As Admin Supervisor, you will carry out a variety of tasks in accordance with the companies’ policies and procedures, putting the customer at the heart of everything you do. You will join a prestigious, established company offering superb company benefits, including a birthday gift box, a branded gift upon joining, and various product discounts.

Duties for the Admin Supervisor:

• To manage team performance, development and absence including recruitment, conducting 1:1s, personal development meetings, providing coaching and conducting formal meetings
• To inspire your team to put the customer first and promote an engaging and positive environment for all team members
• Ensure effective allocation of workload across the team to ensure operational efficiency
• Act as a point of escalation for team-members
• Conduct and review quality audits across the team, provide feedback, performance improvement and development plans to support your team-members deliver the highest standards of customer service
• Ensure that Service Level Agreements are met within the department
• Continuously develop you and your team-members personal knowledge and understanding of our client’s products, services, company procedures/policies and our customers’ expectations

Candidate competencies:

• Previous management experience (team leader/supervisor/manager)
• Excellent time management skills and able to effectively prioritise workload in a highly pressured environment
• Experience managing service level agreements and ensure team targets are achieved
• Effective planning and organising skills with close attention to detail and adherence to company standards and procedures
• Experience in day to day resource planning, productivity and accuracy
• Ability to identify development needs within the team and effectively coach to build and maintain a high performing team
• Strong IT skills, proficient in all MS Office programmes to an intermediate level

As an Admin Supervisor, you will be required to work 0830-1700, Monday-Friday. My client offers free parking, and the salary is offering £33,000, plus a possible £3,000 bonus.

If you would like to further your career and make your mark in a fast-paced, dynamic, friendly company, please APPLY NOW!

Job Features

Job CategoryOffice & Administration

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