Account Administrator

Posted 3 years ago

Account Administrator (E-Commerce) – Totton SO40 – £21,000-£22,000 DOE

As an Account Administrator (E-Commerce), you will co-ordinate, analyse and report on European Amazon Customer Returns, as well drive procedures on rejecting incorrect Amazon charge back claims.


Duties for the Account Administrator (E-Commerce):

  • Deal with discrepancies between returns sent by Amazon and credits they are claiming
  • Look at trend analysis and analysing data
  • Manual tasks of checking information entered on the system
  • Create processes to meet the new business needs with the Amazon returns project
  • Organise, pursue and raise claims held against Amazon through to completion via Vendor Portal
  • Ensure Amazon sales figures are accurately reflected in financial accounts and sales reporting
  • Monitor the returns project to keep with agreed KPIs
  • Reconciliation and analysis of chargebacks declared by Amazon against internal returns data


Candidate Competencies:

  • Proficient with Data analysis and reporting
  • Great attention to detail
  • Keen problem solver
  • Good excel and data analyst skills
  • Ideally has worked with online retailers in the past
  • Database experience (Oracle preferably)


The Account Administrator (E-Commerce) role may also suit candidates searching for: Data Analysis, Project Manager, Project Administrator, Account Specialist or Returns.


As an Account Administrator (E-commerce), you will be required to work Monday-Friday 8:30am-5:30pm. Free parking is provided, along with great benefits and a salary of £21,000-£22,000 depending on experience.

Apply Online