Account Administrator (E-Commerce) – Totton SO40 – £21,000-£22,000 DOE

As an Account Administrator (E-Commerce), you will co-ordinate, analyse and report on European Amazon Customer Returns, as well drive procedures on rejecting incorrect Amazon charge back claims.

Duties for the Account Administrator (E-Commerce):

• Deal with discrepancies between returns sent by Amazon and credits they are claiming
• Look at trend analysis and analysing data
• Manual tasks of checking information entered on the system
• Create processes to meet the new business needs with the Amazon returns project
• Organise, pursue and raise claims held against Amazon through to completion via Vendor Portal
• Ensure Amazon sales figures are accurately reflected in financial accounts and sales reporting
• Monitor the returns project to keep with agreed KPIs
• Reconciliation and analysis of chargebacks declared by Amazon against internal returns data

Candidate Competencies:

• Proficient with Data analysis and reporting
• Great attention to detail
• Keen problem solver
• Good excel and data analyst skills
• Ideally has worked with online retailers in the past
• Database experience (Oracle preferably)

The Account Administrator (E-Commerce) role may also suit candidates searching for: Data Analysis, Project Manager, Project Administrator, Account Specialist or Returns.

As an Account Administrator (E-commerce), you will be required to work Monday-Friday 8:30am-5:30pm. Free parking is provided, along with great benefits and a salary of £21,000-£22,000 depending on experience.